Michelle Doughty
Cwmbran,Torfaen County Borough
Summary
Private Company Director with a strong background in managing operations and leading teams in the catering industry. experienced in employee training, project management, and aligning goals with company objectives. Currently seeking new opportunities to apply transferable skills in different sectors.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work history
Company director
self employed
Cwmbran, Torfaen County Borough
2021.01 - 2026.02
- Managed all aspects of the catering business, from operation's to customer service, ensuring high-quality service delivery.
- Developed marketing strategies to attract new customers
- Oversaw financial management, including budgeting and cost control, to ensure profitability.
Regional manager
Compass Group UK & Ireland
Newport, Gwent
2007.04 - 2020.12
- Oversaw training programmes for new hires, facilitating their quick integration into teams.
- Liaised regularly with head office to ensure alignment of regional goals with overall company objectives.
- Managed region-wide projects to successful completion.
- Coordinated with other departments for smooth business operations.
Education
NVQ Level 2 - Multi skilled hospitality
Torfaen Training
Cwmbran, Torfaen County Borough 2010.11 - 2012.11
Skills
- Excellent communication skills
- Employee training
- Resilience under pressure
- Customer service
- Team leadership
- Problem solving
Affiliations
- Reading, Crafting and dog walking
Other information
I have spent the last 20 years in some form of catering management. I am now looking for a change and willing to re-train for something new. I believe most of the skills I have gained over the years are transferable to many other positions.
Timeline
Company director
self employed
2021.01 - 2026.02
NVQ Level 2 - Multi skilled hospitality
Torfaen Training
2010.11 - 2012.11
Regional manager
Compass Group UK & Ireland
2007.04 - 2020.12