Michael Smith
Barnet,United Kingdom
Summary
I'm an experienced and dynamic clinician with over two decades in healthcare, holding many transformative roles. A passion for system integration and innovation has been pivotal at both clinical and strategic levels. This was notably demonstrated during my tenure driving integrated care pathways and championing collaborative healthcare approaches. Continually learning with cautious optimism, I offer blend of clinical expertise and strategic leadership positions me uniquely to address today's healthcare challenges.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Specialist Advisor to Medical Director
Mid & South Essex Integrated Care System NHS Trust
Basildon, ESS
01.2022 - Current
- Provided expert guidance to Medical Director on out-of-hospital projects, with emphasis on enhancing efficacy and integration of primary care systems.
- Helping to implement Fuller Review (Stocktake) findings.
- Spearheaded development of Primary Care Networks and subsequent evolution of Integrated Neighbourhood Teams, setting foundational standards for region.
- Formulated comprehensive framework for aforementioned projects, ensuring cohesive benefits for broader healthcare system and enabling more patient-centric approach.
Acted as pivotal figure in crisis management, offering solutions-oriented perspectives during challenging times and maintaining service continuity. - Offered strategic assistance in enhancement of poorly performing providers, ensuring their alignment with trust's high standards of healthcare provision.
- Acted as mediator and advisor on fostering symbiotic relationship between primary care and larger healthcare system, ensuring streamlined operations and optimal patient care.
- In recent engagements, liaised extensively with community collaborative, voluntary sectors, and other healthcare providers. Focus was to strategise and implement ways to maximise efficiency and effectiveness of Integrated Neighbourhood Teams
General Practitioner
Knebworth & Marymead Surgeries
Knebworth, Hertfordshire
02.2021 - Current
- Delivered to highest personal and professional GMC standards, making individual patient care priority.
- Oversaw medical care of diverse patient population of 15 thousand individuals.
- Introduced integrated care pathway that enhanced patient care efficiency.
- Spearheaded digital transformation initiative that led to increase in online patient consultations, thereby reducing waiting times.
- Collaborated with team of 20+ healthcare professionals, facilitating interdisciplinary approaches to patient care and ensuring cohesive practice environment.
Strategic Clinical Advisor
LIVI
Waterloo, London
11.2020 - 11.2021
- Spearheaded development and rollout of patient-centric tele-health platform, resulting in 15% increase in sales within first six months.
- Established stringent clinical quality standards, ensuring tele-health consultations met and surpassed traditional face-to-face consultative benchmarks. This led to achieving 'OUTSTANDING' in CQC inspection. First Digital Provider in England to do so.
- Performed regular audits and feedback sessions, leading to consistent service enhancements and maintaining 98% patient satisfaction rate throughout tenure.
- Managed clinic diary bookings and updated calendars for efficient service planning.
Clinical Director
Abbey Health Primary Care Network
St Albans, HRT
06.2019 - 11.2020
- Established and developed Abbey Health PCN from inception, leading it to become one of foremost innovative Primary Care Networks in the country.
Managing Partner
The Maltings Surgery
St Albans, HRT
06.2018 - 11.2020
- Orchestrated comprehensive turnaround strategy amidst challenging backdrop of COVID pandemic outbreak, elevating surgery's CQC rating within 18 months.
- Implemented robust telehealth protocols and infrastructure, resulting in 40% increase in virtual patient consultations and 25% reduction in patient wait times during peak pandemic months.
- Revamped surgery's operational framework, which boosted staff morale and reduced staff turnover by 30% despite pandemic pressures.
Collaboration Lead
Merseycare NHS Foundation Trust
Liverpool, LIV
02.2019 - 10.2019
- Established comprehensive partnership strategy that strengthened Merseycare's collaboration with regional health providers.
- Leveraged insights from this role to effectively inform and refine approaches at subsequent leadership positions, always with lens on enhancing integrated care.
- Spearheaded successful initiative to embed remote monitoring and digital health within out of hospital providers.
Project Lead
Trafford Clinical Commissioning Group
Manchester, MAN
05.2018 - 11.2018
- For Estates Viability & Governance - Trafford CCG, Led in-depth evaluation and subsequently well publicised review of estate project viability and foundation establishment for new healthcare entity, ensuring accountability and transparency throughout process.
Strategic Engagement Lead
Greater Manchester, Health, Partnership Board
Manchester, MAN
08.2017 - 03.2018
- Orchestrated alignment of care pathways across all CCGs in Greater Manchester, directly resulting in unified, streamlined care model.
- Initiated and chaired multiple stakeholder forums to identify efficiencies and eliminate wastage.
- Played crucial role in fostering cross-agency partnerships.
Clinical Director Integration
Salford Clinical Commissioning Group / Salford Together Vanguard
Salford, Greater Manchester
01.2017 - 09.2017
- Led building of fractured relationship between primary, secondary care and to NHS England vanguard project.
- Spearheaded integration of primary care systems.
- Established multi-disciplinary task force that identified and addressed bottlenecks in patient care pathways
- Performed in-depth analysis of service delivery, leading to implementation of innovative clinical models
Chief Executive
Haverstock Healthcare - Camden GP Federation
Camden, London
04.2011 - 04.2017
- Led the creation of the first, biggest and most profitable GP Federation in the country.
- Increased turnover from £0.25k to £9000k in 2 years.
- Provided visionary leadership, overseeing service delivery, quality assurance, and pioneering primary care initiatives
- Spearheaded collaborations with regional healthcare providers and policymakers, fostering an environment of innovation and adaptability
- Elevated the Federation's standing and influence in regional and national healthcare discussions.
Medical Director of Integrated Care
Royal Free Hampstead NHS Foundation Trust
Hampstead, London
01.2012 - 06.2015
- Developed clinical case for acquisition of Barnet & Chase Farm Hospitals NHS Trust
- Designed and executed integrated care pathways, aligning Trust strategies with emerging healthcare landscapes
- Liaised with multidisciplinary teams, creating robust frameworks for pathway reviews and improving patient outcomes.
- Directed conceptualisation and execution of integrated clinical pathways, which led to improvement in patient journey experience and reduced care fragmentation.
- Established cross-departmental clinical committee, streamlining collaboration and resulting in quicker adaptation of clinical innovations.
- Performed meticulous oversight on pathway development, ensuring alignment with best practice standards.
- Collaborated extensively with external providers in health and social care, leading to establishment of three strategic partnerships that enhanced service provision
Clinical Director of Primary Care
Royal Free Hampstead NHS Foundation Trust
Hampstead, London
01.2009 - 01.2012
- Pioneered as First Clinical Director of Primary Care in England
- Streamlined operational processes, introduced best clinical practices, and fostered relationships with stakeholders
- Mentored healthcare professionals, driving continuous improvement and commitment to excellence.
Education
Executive Leadership Award, NHS Leadership Academy -
NHS Leadership Academy
Leeds2015
Award in Value Based Healthcare -
Harvard Business School
Boston2011
MRCGP -
Royal College of GPs
London2008
MRCS -
Royal College of Surgeons
London2004
MBBS - Medicine
Imperial College London
London07.2000
Skills
- Clinical Expertise : In-depth knowledge as an experienced clinician, ensuring decisions are always patient-centred and evidence-based
- Strategic Leadership : Demonstrated capability in directing major healthcare organisations, notably as Chief Executive at Haverstock Healthcare and multiple Clinical Director roles
- Healthcare Integration : Adeptness in designing and spearheading integrated care pathways, resulting in optimised and seamless patient care
- Stakeholder Engagement : Proven experience in forging and maintaining relationships with key healthcare stakeholders, facilitating collaborative and effective decision-making
- Change Management : Established skill in navigating and implementing changes within complex healthcare environments to address evolving patient needs and systemic challenges
Certification
Clinical Leadership & Integration Patient Safety & Innovation Effective Communication: National & International Platforms Extensive Network among Healthcare Thought Leaders
Interests
- Rugby: A testament to teamwork, strategy, and discipline.
- American Barbecue: An appreciation for culinary craftsmanship and detail.
- Rare Film Trivia: Showcasing curiosity and detailed observation.
- Travel & Cultural Exploration: Understanding global healthcare systems and practices.
- Meditation & Mindfulness: Emphasising mental wellness and holistic patient care
Additional Information
- Clinical Leadership Team of the Year Award - BMJ Awards 2017
- GP Magazine: Health Improvement Award 2015
- GP of Year: National GP Awards 2016
- Pulse GP of the Year Awards - 2020: (special mention for authoring a nationally adopted COVID SOP for General Practice.)
- Semi-finalist - University Challenge 1996
Timeline
Specialist Advisor to Medical Director
Mid & South Essex Integrated Care System NHS Trust
01.2022 - Current
General Practitioner
Knebworth & Marymead Surgeries
02.2021 - Current
Strategic Clinical Advisor
LIVI
11.2020 - 11.2021
Clinical Director
Abbey Health Primary Care Network
06.2019 - 11.2020
Collaboration Lead
Merseycare NHS Foundation Trust
02.2019 - 10.2019
Managing Partner
The Maltings Surgery
06.2018 - 11.2020
Project Lead
Trafford Clinical Commissioning Group
05.2018 - 11.2018
Strategic Engagement Lead
Greater Manchester, Health, Partnership Board
08.2017 - 03.2018
Clinical Director Integration
Salford Clinical Commissioning Group / Salford Together Vanguard
01.2017 - 09.2017
Medical Director of Integrated Care
Royal Free Hampstead NHS Foundation Trust
01.2012 - 06.2015
Chief Executive
Haverstock Healthcare - Camden GP Federation
04.2011 - 04.2017
Clinical Director of Primary Care
Royal Free Hampstead NHS Foundation Trust
01.2009 - 01.2012
Executive Leadership Award, NHS Leadership Academy -
NHS Leadership Academy
Award in Value Based Healthcare -
Harvard Business School
MRCGP -
Royal College of GPs
MRCS -
Royal College of Surgeons
MBBS - Medicine
Imperial College London
Clinical Leadership & Integration Patient Safety & Innovation Effective Communication: National & International Platforms Extensive Network among Healthcare Thought Leaders
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