Mayuri Assam
Barnet,United Kingdom
Summary
Experienced professional with a strong background in client and supplier relationship management and venue knowledge. With 15 years of experience in the meetings and events industry, specializing in financial, technology, and pharmaceutical sectors. Successfully negotiated venue and event contracts for 10 to 2,000 delegates, consistently meeting demanding service level agreements. Seeking to leverage exceptional client relationship management and negotiation skills to deliver strategic sourcing solutions and optimize resource allocation.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
Sourcing Manager
American Express Meetings & Events Global Business Travel
London, UK
09.2015 - 03.2025
- Worked with various clients such as Pharmaceutical, Financial and Technology.
- Responsible for sourcing meetings from 10-1,000 delegates.
- Individually responsible for the sourcing of all meetings from consultation stage to the contracting stage.
- Being the first point of contact for the client during consultation stage, going through the meeting request form, being consultative and discovering the best options for their meeting/conference.
- Brainstorming ideas and shortlisting venues based on the knowledge I have gained by going to regular site visits to hotels/venues and attending supplier showcases.
- Using CVENT as a tool for sourcing, proposing and communicating.
- Negotiating rates, concessions, minimum numbers and cancellation terms to suite the client’s budget and needs.
- Proposing an availability report, working on the finer details for the client to compare.
- Contract checking and final negotiations.
- Maintaining the reconciliation of all meetings within the given SLA.
- Hitting demanding SLA’s to meeting the client’s expectations.
UK & Global Learning Consultant - Venue Find
Grass Roots Meeting & Events
London, UK
09.2013 - 09.2015
- Working in house for the client direct, sourcing venues for high end meetings, conferences, receptions and dinners
- Organising and executing all aspects of top external client events from conception to evaluation
- Events include corporate meetings, client entertainment, private dining, team building, large award ceremonies, accommodation and special events from anywhere between 10-2,000 delegates in the UK and abroad
- Preserving key client relationships by keeping them up to date on a regular basis, offering on site help and assisting with site inspections
- Working on several accounts at a time, knowing the different structures each client prefers and continuing the relationship
- Keeping in-tune with new venues, regularly attending site visits/familiarisation trips and following social media and event blogs with a thirst for expanding my venue knowledge and finding the next new exciting venue
- Maintaining existing and developing new relationships with key suppliers, regularly keeping in touch
- Negotiating with venues on rates, added value, deposits, commission levels and cancellation terms & conditions
- Preparing detailed, yet easy to follow proposals for clients
- Thinking of new idea to help the communication between the client to flow more efficiently
- Contracts, policy and addendum management and comparisons, negotiating on the clients behalf
- Ensuring client feedback on the venue is obtained after the event and logging information
- Helping develop newer employees
Project Executive – Venue Find Executive
Universal WorldEvents
Ashby de la Zouch
10.2012 - 09.2013
- To produce high-quality inspirational event management and venue proposals and concepts both for new and existing clients
- Present a full knowledge of UK & International destinations and venues
- Deliver full venue sourcing function in line with company process
- Accurately produce all client proposals
- Improve leverage and negotiation with suppliers
- Produce all event costing’s accurately and within time frames set
- Present full understanding of client requirements and templates
- Communicate effectively with all inter departmental teams
- Deliver 100% quality and accuracy in line with both client and company process
- Working within tight deadlines and schedules
- Display an alignment with company values including passion, integrity, honesty and respect
Logistics Manager – BT London Live 2012
Showsec International
Leicester/London
05.2012 - 09.2012
- Reporting to the Project Manager, leading a team of Logistic Coordinators I was responsible for ensuring the transport, consumables, catering, radios, security equipment, accommodation and that the artists’ equipment was all in the right place and at the right time
- Responsible for the planning and delivery of the logistical process for BT London Live 2012 for the Olympics (Hyde Park), Paralympics, Download Festival, Love Box, Queens Jubilee Concert, Wireless Festival, Hard Rock Calling and Madonna
- Managing and coordinating a team of 12 on-site – Delegating roles to individuals daily
- Catering for over 700 staff per day, ensuring that the signing-in process ran smoothly, that lunches were delivered on time, consumables were dispatched and that the equipment was signed out and back in
- Handling any issues which arose on site, such as tackling unplanned and unexpected problems
- Managing stock levels of consumables, keeping track and ordering stock when needed
- Liaising with management daily to keep staffing numbers precise
- Sourcing and negotiating accommodation, caterers and consumables to keep the project budget maintained
- Reconciling and finalising accounts
Operations Co-Ordinator
Page & Moy Travel Group
Market Harborough
12.2006 - 05.2012
- Commercial awareness - ensuring any operational changes/suppliers are within budget
- Successful running of tours through organising and bookings hotels, transfers, optional activities etc
- Problem solving - dealing with any operational issue arising on the tour (from earthquakes, change to itinerary, missed flights)
- Liaising with hotels around the world by email and telephone and securing accommodation within the group rate and working out a mark up to maximise profits or taking accommodation from our contracted allocation
- Eye for detail - ensuring all client and tour manager paperwork is correct
- Customer focus - evaluating client feedback and acting to improve a tour where possible
- Maintaining supplier/colleague relationships – Requesting correct accommodation though agents, firstly by checking over contracts, action this through by agreed SLA
Education
A' Level - Business Studies, ICT, Media Studies
Wreake Valley Community College
01.2002 - 01.2004
11 GCSE’s - Grade A - C - Including English, Maths & Double Science
Hamilton Community College
01.1997 - 01.2002
Skills
- Client and supplier relationship management
- Venue knowledge
- Contract negotiation
- Budgeting
- Cost saving
- Proposal writing
- Event coordination
- Teamwork
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Organizational skills
- Communication skills
Recommendations
Gayathri Yerra, Global Tax & Legal, Deloitte, I would like to take this opportunity to thank you and appreciate you for your perseverance and endurance you have showed to find the venue in Shanghai for AP ICTS -1. I understand it was really tough job to bring the deals within our budget, I really appreciate your quick response to my requests and ringing me when needed to confirm the details. I’m totally impressed with the kind of rapport you have built in with our team in a very short span of time, being new to your team, understanding our business is really impressive. Feels great to work with you. Looking forward to meet you in Birmingham.
References
References available upon request.
Timeline
Sourcing Manager
American Express Meetings & Events Global Business Travel
09.2015 - 03.2025
UK & Global Learning Consultant - Venue Find
Grass Roots Meeting & Events
09.2013 - 09.2015
Project Executive – Venue Find Executive
Universal WorldEvents
10.2012 - 09.2013
Logistics Manager – BT London Live 2012
Showsec International
05.2012 - 09.2012
Operations Co-Ordinator
Page & Moy Travel Group
12.2006 - 05.2012
A' Level - Business Studies, ICT, Media Studies
Wreake Valley Community College
01.2002 - 01.2004
11 GCSE’s - Grade A - C - Including English, Maths & Double Science
Hamilton Community College
01.1997 - 01.2002
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