Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Quartey

Michael Quartey

Ipswich,Suffolk

Summary

Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work History

Healthcare support worker

Sycamore Care
Ipswich, Suffolk
12.2023 - Current
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Communicated complex medical information to patients, carers and relatives, effectively navigating barriers to understanding to ensure [Result].
  • Maintained general tidiness and cleanliness of clinical areas through disinfecting workspaces, restocking equipment stores and [Action] to optimise efficiency.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Submitted reports to manager regarding status of client.
  • Maintained strict confidentiality of information regarding patients.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Monitored client health conditions and reported immediate issues to manager.
  • Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.

Healthcare administrative assistant

Korlebu Teaching Hospitals
Korlebu, Accra Metro
01.2022 - 04.2023
  • Kept and maintained accurate filing system for preservation of patient information.
  • Typed and proofread documents relating to patient records with zero errors.
  • Contributed to harmonious and productive office environment by building positive relationships with coworkers.
  • Helped staff to maximise efficiency by providing clerical and secretarial support.
  • Creating a conducive atmosphere for patience to feel comfortable.
  • Taking Patient for walk when the need be.
  • Constantly making sure patients takes their rightful medication and meal.

Healthcare Assistant Lead

Ampomaa Community Special School
Kwabenya, Accra
12.2017 - 12.2021
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Safely and securely transported patients using hoists and wheelchairs.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Monitored client health conditions and reported immediate issues to manager.

Healthcare assistant

Blessing Special Hospital
Atonsu, Kumasi
03.2015 - 07.2017
  • Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
  • Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
  • Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
  • Monitored client health conditions and reported immediate issues to manager.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Maintained up-to-date patient records to enable care continuity between support providers.
  • Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.

Education

Bachelor of Arts - Development Administration

University for Development studies
Ghana
08.2010 - 07.2014

Master of Philosophy - Risk management and Insurance-Finance

University of Ghana
Ghana
08.2015 - 07.2017

Master of Science - Management and Human Resource Strategy

Kwame Nkrumah University of science and Technology
Ghana
04.2021 - 06.2023

Doctor of Philosophy - Management Science and Engineering -Finance

Jiangsu university
China
02.2020 -

Skills

  • Strong problem solver
  • Communication skills
  • Computing
  • Research
  • Administrative support
  • Confidential record management
  • Hoist operation
  • Ward inventory management
  • Care plan implementation
  • Patient observations

Languages

Twi
Native language
English
Master or proficient
C2

Timeline

Healthcare support worker

Sycamore Care
12.2023 - Current

Healthcare administrative assistant

Korlebu Teaching Hospitals
01.2022 - 04.2023

Master of Science - Management and Human Resource Strategy

Kwame Nkrumah University of science and Technology
04.2021 - 06.2023

Doctor of Philosophy - Management Science and Engineering -Finance

Jiangsu university
02.2020 -

Healthcare Assistant Lead

Ampomaa Community Special School
12.2017 - 12.2021

Master of Philosophy - Risk management and Insurance-Finance

University of Ghana
08.2015 - 07.2017

Healthcare assistant

Blessing Special Hospital
03.2015 - 07.2017

Bachelor of Arts - Development Administration

University for Development studies
08.2010 - 07.2014

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Michael Quartey