Michael McQuade
London
Summary
A skilled professional with expertise in key account handling, comparative analysis, and financial communication. Demonstrates strong research and analytical judgment, complemented by a proven ability to train and mentor teams effectively. Committed to leveraging these competencies to drive organisational success and foster growth within dynamic environments.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work history
Business development manager
Commercial FS Limited T/A CS Finance
London
2018.06 - Current
- Analysed complex financial information, guiding client decisions.
- Enhanced client satisfaction by providing tailored financial solutions.
- Managed a diverse portfolio of clients, delivering personalised service at every step.
- Strengthened customer relationships with frequent and transparent communications.
- Liaised effectively between lenders and borrowers, facilitating successful deals.
- Negotiated favourable loan terms for clients' benefit.
- Processed high-volume loan applications, ensuring accuracy and completeness.
- Streamlined processes to improve overall efficiency.
Customer relations officer
Danske Bank
Belfast
2013.08 - 2015.03
- Resolved queries with detailed product knowledge.
- Identified potential sales leads whilst delivering excellent service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Ensured security measures where followed, minimising risk of fraudulent activity.
- Handled sensitive information discreetly, safeguarding client confidentiality.
- Conducted routine audits, ensuring compliance with bank procedures.
- Ensured safety and confidentiality of clients and bank assets, adhering to bank security policies across all tasks.
- Identified and mitigated potential fraud and transaction risks.
Education
Bachelor of Science - Economics
Queen's University Belfast (QUB)
Belfast 2014.09 - 2018.06
Skills
- Key account handling
- Comparative analysis
- Financial communication
- Research and analytical judgment
- Training and mentoring
Timeline
Business development manager
Commercial FS Limited T/A CS Finance
2018.06 - Current
Bachelor of Science - Economics
Queen's University Belfast (QUB)
2014.09 - 2018.06
Customer relations officer
Danske Bank
2013.08 - 2015.03