Summary
Overview
Work history
Education
References
Timeline
Generic

Michael Lightley

Farnborough,Hampshire

Summary

I am a determined, hardworking and resilient individual. I have advanced capabilities working with customers through my experience in the construction industry, and the retail industry; using and adapting the skills I have learnt to ensure customer satisfaction.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Sales assistant

Kingfisher PLC
Farnborough, Hampshire
2024.09 - Current
  • Addressed customer needs promptly, resulting in positive feedback and customer retention.
  • Balanced multiple tasks while ensuring high-quality customer care, enhancing overall customer experience.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Trained new staff members, fostering a supportive working environment.

Labourer

D.E.L Plastering
Farnborough, Hampshire
2022.04 - 2024.09
  • Assisted skilled workers to complete projects on schedule.
  • Used hand tools to ensure accuracy and precision in jobs performed.
  • Collaborated effectively in team settings while carrying out manual tasks.
  • Maintained site cleanliness through regular removal of debris and waste.
  • Pursued additional training to expand skillset and versatility on-site.

Cleaner and Maintenance

RapidClean
Farnborough Hill
2023.08 - 2023.10
  • Maintained cleanliness and order in communal areas for user convenience.
  • Reported repair needs to management for timely resolution and prevention of further issues.
  • Supported team members during staff shortages by taking on additional tasks.
  • Collaborated with staff to enhance teamwork and efficiency.
  • Engaged effectively with team across various school departments.

Education

GCSE -

Cove School
Farnborough, Hampshire
2018.09 - 2023.06

BTEC - Business Studies

Farnborough College of Technology
Farnborough, Hampshire
2023.09 - 2024.06

BTEC - Travel and tourism

Farnborough College of Technology
Farnborough, Hampshire
2024.09 - 2025.06

References

References available upon request.

Timeline

Sales assistant

Kingfisher PLC
2024.09 - Current

BTEC - Travel and tourism

Farnborough College of Technology
2024.09 - 2025.06

BTEC - Business Studies

Farnborough College of Technology
2023.09 - 2024.06

Cleaner and Maintenance

RapidClean
2023.08 - 2023.10

Labourer

D.E.L Plastering
2022.04 - 2024.09

GCSE -

Cove School
2018.09 - 2023.06
Michael Lightley