Michael Kharko
Seaham,Durham
Summary
Friendly and approachable with natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable shopping experiences. Ready to contribute to sales growth and customer satisfaction in the sales assistant role.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
Work history
Retail sales associate
The Range
Murton , Durhamc
10.2024 - Current
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Advised customers on product selection based on their needs.
- Boosted store reputation with excellent customer service skills.
- Provided product knowledge to customers for informed purchases.
- Operated till systems correctly, ensuring accurate transactions.
- Maintained tidy sales floor to enhance shopping experience.
- Welcomed customers and provided responsive assistance to improve store experiences.
- Guaranteed client satisfaction by constantly providing standards of company services and values.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Operated cash registers with accuracy and processed cash and card transactions.
Labourer
Nicks tiles
Seaham , Durham
07.2023 - Current
- Assisted with heavy lifting to ensure safe and efficient operations on site.
- Improved site cleanliness by regularly removing debris and waste materials.
- Loaded and unloaded building materials, aiding in maintaining orderly workspace.
- Utilised hand tools effectively ensuring accuracy and precision in all jobs performed.
- Demonstrated excellent teamwork skills whilst carrying out manual tasks.
Bartender
The Mallard
Seaham , Durham
04.2024 - 07.2024
- Provided excellent service to customers, resulting in repeat business.
- Created an inviting atmosphere through friendly interaction with customers.
- Promoted special events and offers, resulting in increased footfall and enhanced customer engagement.
- Checked identification of customers to ensure legal drinking age compliance.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Handled cash transactions securely, reducing risk of theft or fraud through diligent practices.
- Collected and washed glassware promptly, ensuring smooth service during busy shifts.
Education
NVQ Level 2 - Uniformed Services
New College Durham
Durham 09.2023 - 07.2024
NVQ Level 3 - Uniformed Services
New College Durham
Durham 09.2024 - 06.2026
GCSEs - Maths
Seaham High School
Durham 09.2018 - 06.2023
GCSEs - English Language
Seaham High School
Durham 09.2018 - 06.2023
Skills
I am a very hard working individual and always eager to learn new things and gain new experience I work well both independently and as part of a team I am a strong problem solver with good time management skills, and my recent retail experience has helped me develop excellent customer service skills, accuracy when using tills, and the ability to stay calm and organised in a busy environment
Affiliations
- spending time with family
- enjoy walking
- gym
Timeline
Retail sales associate
The Range
10.2024 - Current
NVQ Level 3 - Uniformed Services
New College Durham
09.2024 - 06.2026
Bartender
The Mallard
04.2024 - 07.2024
NVQ Level 2 - Uniformed Services
New College Durham
09.2023 - 07.2024
Labourer
Nicks tiles
07.2023 - Current
GCSEs - Maths
Seaham High School
09.2018 - 06.2023
GCSEs - English Language
Seaham High School
09.2018 - 06.2023