Michael Howell
St Austell ,Cornwall
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Organised and dependable with a number of years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work history
Kitchen Designer
Howdens Joinery
Truro , Cornwall
2001.06 - Current
- Designed and implemented bespoke kitchen layouts for optimised functionality.
- Coordinated delivery schedules efficiently, avoiding delays in project execution.
- Contributed innovative ideas during team brainstorming sessions resulting in unique designs.
- Handled customer queries professionally, building trust and fostering repeat business.
- Provided detailed product information to clients, ensuring satisfaction with chosen materials.
- Ensured compliance with health and safety regulations during all stages of the design process.
- Prepared accurate cost estimates for customers based on their specific requirements.
- Created 3D renderings of kitchen designs using CAD software, improving client visualisation.
- Conducted comprehensive site surveys to ensure accurate measurements for design plans.
- Assisted in resolving any installation issues promptly without affecting project timeline.
- Established good relationships with clients through excellent customer service skills.
Operations manager
MFI
St Austell , Cornwall
1991.02 - 2001.06
- Implemented quality control measures, enhanced product standards.
- Analysed performance metrics, identified areas for improvement in operations management.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Fostered a culture of continuous learning, improved workforce competency levels.
- Optimised workflow procedures with strategic planning and team coordination.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
Education
HND in Natural Sciences - Degree
Open University
N/ASkills
- Construction process understanding
- Multitasking under pressure
- Kitchen layout planning
- Order placement efficiency
- Sales acumen
- Kitchen ergonomics knowledge
- Presentation to clients
- Materials procurement competence
- Material selection knowledge
- Kitchen warehousing procedure
- Creative
- Skilled problem solver
- CAD software proficiency
- Good manual dexterity
- Adaptability
- Client consultation
- Time efficiency
- Client focus
Timeline
Kitchen Designer
Howdens Joinery
2001.06 - Current
Operations manager
MFI
1991.02 - 2001.06
HND in Natural Sciences - Degree
Open University