SAMANTHA WOODLAND

• Handled customer queries professionally, fostering trust and encouraging repeat business.
• Delivered compelling presentations of proposed design solutions to potential clients.
• Coordinated delivery schedules efficiently, preventing delays in project execution.
• Contributed innovative ideas during team sessions, resulting in unique designs.
• Provided comprehensive product information to clients, ensuring satisfaction with selected materials.
• Assisted in promptly resolving installation issues, maintaining project timelines.
• Monitored industry trends for integration into innovative designs.
• Collaborated with contractors to enhance project efficiency through effective communication.

• Streamlined creative process by implementing new software tools.
• Facilitated regular meetings for clear communication amongst team members.
• Managed multiple projects simultaneously, ensuring timely completion.
• Adapted designs to comply with brand guidelines.
• Assessed client needs for tailored design solutions.
• Sole showroom operator.
• Advised clients, negotiated supplier deals, and mastered Nobilia's block and finance systems.

• Specialised in Omega and PWS kitchens, enhancing product knowledge.
• Conducted surveys and created Arti-Cad presentations to support sales initiatives.
• Managed social media updates to promote showroom offerings.
• Greeted clients during showroom appointments to ensure positive experiences.
• Handled incoming phone calls to provide timely assistance.
• Managed boss's diary to optimise scheduling efficiency.
• Liaised with installation teams to coordinate project timelines.

• Founded and grew a successful kitchen design business, later expanded with a showroom in Old Stevenage.
• Solely managed client consultations, sales, and supplier relationships.
• Specialised in Schuller kitchens (C Range and NX 125).
• Sold the business to refocus on design work and travel

Designed high-end kitchens utilising Schuller products to meet client specifications.

• Conducted site visits, collaborating with surveyors and construction teams for project alignment.
• Received training in Planet Software to enhance design capabilities.

• Launched and managed Alno showroom.
• Selected appliances, finishes, and accessories.
• Trained with Miele, Siemens, Neff, Bosch, Caple, Gagganau, and Blanco.
• Oversaw recruitment, marketing, and admin.
• Enhanced customer experience by offering personalised design consultations.
• Managed showroom operations to maintain high standards of cleanliness and display.
• Oversaw inventory management, preventing stock shortage issues.
• Assessed customer needs to recommend suitable kitchen designs.
• Trained new staff members, ensuring excellent customer service.
• Increased brand visibility by organising engaging product demonstrations.
• Resolved client complaints promptly, enhancing overall satisfaction levels.