Michael Gannon
Grantham,LIN
Summary
I am a enthusiastic individual who is ready to take on any new challenges that are given to me. I have a can do attitude, am driven to develop my skills and possibly go further in my career. I love hands on learning, great at communication and will have a strong commitment to my team and confident with dealing with any tasks that come my way.
With my skillset i will be First Aid trained, a strong leader and motivator, i work excellent independently also. All tasks will be done as efficiently as i can. I have been in retail for 8 years and loved every day as a accomplished supervisor so will bring plenty of experience to the table.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Supervisor
Screwfix
Grantham and Stamford, Lincolnshire
2023.09 - Current
- I lead by example such as motivating my team to hit sales targets and get jobs done promptly.
- On average per day we have 400 customers. So used to a busy work enviroment.
- I make sure that all health and safety standards are correct in the warehouse and on shopfloor.
- Resolving any customer concerns with excellent communication to result in increased customer satisfaction.
- Monitoring employees performance and attendance.
- Training colleagues to make sure they can serve confidently.
- Bringing in our delivery in morning and evenings safely.
- Improved workplace safety to reduce accidents and near-misses.
- Updating sales on our score boards and seeing if we can increase them.
Service assistant
Screwfix
Grantham, Lincolnshire
2019.04 - 2023.09
- Assisted in helping customers find the right product for their job at work or home.
- Used product knowledge to further improve on sales
- Worked confidently on the computers and tills.
- I made sure that when working in the warehouse that i put health and safety first.
- Put delivery away efficiently and tidy to make the warehouse organised and have more products to sell.
- I worked in teams and independently to get tasks done.
- Followed company policies.
Warehouse worker
Environcom
Grantham, Lincolnshire
2018.09 - 2019.02
- Emptying old recycled fridges
Work experience
Croydon Job Centre
Croydon
2014.09 - 2014.11
- I was efficient and constantly on my feet to be able to move onto the next task that was given to me.
- Got experience on how to do administrative tasks such as printing documents and filing.
- Improved on learning to be a team player.
Education
City and Guilds Diploma - IT Users
London South East Colleges: Bromley
London 2014.09 - 2015.06
GCSEs -
Langley Park Boys School
London 2008.09 - 2013.06
Skills
- First Aid Trained
- Team Leadership
- Workplace mediation
- Delegating effectively
- Order processing
- Operational efficiency
- Stock replenishment
- Task prioritisation
- Safety consciousness
- Staff management
- Employee training
- Time efficiency
Certification
Red Cross First aid trained.
References-
James Hornsey
Technical Director
Vibraplant Ltd
jamesh@vibraplant.co.uk
07891 630737
Custom Section
Tom Maggs
Branch Manager
Screwfix
07957535001
Timeline
Supervisor
Screwfix
2023.09 - Current
Service assistant
Screwfix
2019.04 - 2023.09
Warehouse worker
Environcom
2018.09 - 2019.02
Work experience
Croydon Job Centre
2014.09 - 2014.11
City and Guilds Diploma - IT Users
London South East Colleges: Bromley
2014.09 - 2015.06
GCSEs -
Langley Park Boys School
2008.09 - 2013.06