Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sherrian Rene Coker

Summary

Results-oriented Supervisor with a strong track record of thriving in fast-paced environments. Skilled at driving company success by consistently meeting and exceeding expectations while equipping team members with the tools and training they need to excel. Detail-focused with a commitment to maintaining high customer retention and boosting sales. A proactive and adaptable individual, eager to embrace new challenges.

Along with supervising staff, I supported HR by helping with hiring, onboarding, and day to day employee needs. I kept records up to date, made sure policies were followed, and worked with managers on performance and training. I also helped address workplace concerns and supported fair and positive resolutions when issues came up.

Overview

6
6
years of professional experience
2021
2021
years of post-secondary education

Work history

Supervisor

Nandos
Regent Street
09.2021 - 08.2025
  • Supervise daily restaurant operations, ensuring smooth service and high standards of food quality and customer experience.
  • Supported requirement by assisting with interviews and onboarding.
  • Monitored performance and provided constructive feedback.
  • Address customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction.
  • Track daily sales and financial reports, assisting in budget management and identifying areas for cost control.
  • Led staff training and development to enhance team performance.


Salon Assistant

Hobs Salon
West Hampstead
01.2020 - 09.2021
  • Assist stylists and technicians with various services, including shampooing, blow-drying, and preparing clients for treatments.
  • Manage salon inventory, ensuring products are stocked and supplies are readily available.
  • Schedule appointments, confirm bookings, and manage client records to ensure smooth scheduling operations.
  • Offer refreshments to clients and assist with client inquiries about services, pricing, and available treatments.

Education

BTEC - Business

Westminster Kingsway College

GCSEs - English Language

Beacon
London, Eng

GCSEs - Chemistry

Beacon
London, Eng

GCSEs - Biology

Beacon
London, Eng

GCSEs - English Literature

Beacon
London, Eng

GCSEs - Mathematics

Beacon
London, Eng

GCSEs - Food Technology

Beacon
London, Eng

Skills

  • Recruitment and hiring
  • Customer rapport
  • Workforce training and development
  • Production oversight
  • Quality assurance standards
  • Vigilant and alert
  • Highly motivated
  • First Aid trained
  • Constructive criticism
  • Management
  • Leadership competence
  • Team motivation
  • Problem analysis

Timeline

Supervisor

Nandos
09.2021 - 08.2025

Salon Assistant

Hobs Salon
01.2020 - 09.2021

GCSEs - English Language

Beacon

GCSEs - Chemistry

Beacon

GCSEs - Biology

Beacon

GCSEs - English Literature

Beacon

GCSEs - Mathematics

Beacon

GCSEs - Food Technology

Beacon

BTEC - Business

Westminster Kingsway College
Sherrian Rene Coker