Michael Egbekunle
Cardiff
Summary
A resourceful employee with outstanding knowledge to develop and maintain a healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes, and customer service improvements. Aiming at job satisfaction and self-improvement in order to achieve organizational and individual goals and objectives.
Overview
12
12
years of professional experience
39
39
years of post-secondary education
Work History
Newcross Healthcare Solution. Waterside
Berry Pomeroy
06.2023 - Current
- Enabled successful delivery of service, producing daily reports.
- Maintained client confidentiality by ensuring adherence to the professional code of conduct across all tasks carried out.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Heol Tir Ton
Newport
07.2022 - Current
- Used initiative to complete tasks with minimal instructions and supervision.
- Set up and operated machine tools to produce precision parts within allotted timeframes.
- Packaged orders with excellent presentation skills.
- Cleared debris and waste from working areas, maintaining safe conditions.
- Operated tools to provide assistance in manufacturing process.
Health Care Assistant
Mighty Health Care Limited
Suite, Cardiff, Cardiff
04.2022 - 06.2023
- Safely escorted patients during medical appointments and hospital visits.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Administered blood tests and blood pressure checks.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
Registrar
Crown Comprehensive College, Ondo Road, Osun State
Ile - Ife, Osun State
05.2016 - 02.2022
- Built productive relationships with parents of students facing difficult situations at school or at home.
- Over see exam registration processes
- Led meetings to convey policy changes, gather information and assess employee thoughts.
- Verified adherence to regulatory funding sources across programmes and outcomes.
ICT Teacher, Secondary School
Kemade Highflyers Academy. Aduralere Close Ondo Road Ile Ife
Ile - Ife, Osun State
09.2018 - 04.2019
- Set goals to challenge students of all backgrounds and abilities.
- Accommodated students with additional learning needs by differentiating lesson delivery and objectives as appropriate.
- Guided students to reflect on own progress and emerging needs.
- Demonstrated positive attitudes and values for role modelling and inspiring students.
- Enforced school-wide behavioural policy within classroom setting to minimise low-level disruption and enhance learning.
Field Data Officer
Eagle Search and Rescue Foundation
10.2015 - 12.2016
- Liaised with business and technology teams to resolve complex data issues.
- Enabled successful delivery, processes, producing daily reports analysing operational outputs.
- Use software to produce status reports, reducing Senior Data Officer's workload.
Office Assistant
JAS associates Aj
ilesha, osun state
12.2011 - 11.2012
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Applied positive customer service approach to increase satisfaction levels.
- Reviewed customer history to recommend appropriate products and services.
- Received and processed stock using inventory management system.
- Kept appropriate stock levels to match expected demand.
Education
Master of Science - Project Management
Cardiff Metropolitan University
Cardiff 01.2022 - 07.2023
CCNA1 - Networking
Cisco Academy. OAU Campus
Ile ife/ Nigeria 05.2016 - 05.2017
Higher National Diploma - Computer Science
Osun State College of Technology
Esa Oke/ Nigeria 01.2012 - 12.2014
OND - Computer Science
Osun State College of Technology
Esa Oke / Nigeria 01.2009 - 12.2011
SSCE -
Ife Anglican Grammar School
Ile Ife, Nigeria 09.2001 - 07.2006
PSLC -
C.A.C Primary school
Ile Ife, Nigeria 09.1995 - 07.2021
Skills
- General Data Protection Regulation (GDPR) knowledge
- Computer hardware and software skills
- Good communication and writing skills
- Problem-Solving ability
- Empathy
- Patience
- Attention to details
- Adaptability
Additional Information
- HOBBIES Adventure. Seeking knowledge. Driving / Riding
Languages
English
Fluent
Timeline
Newcross Healthcare Solution. Waterside
06.2023 - Current
Heol Tir Ton
07.2022 - Current
Health Care Assistant
Mighty Health Care Limited
04.2022 - 06.2023
Master of Science - Project Management
Cardiff Metropolitan University
01.2022 - 07.2023
ICT Teacher, Secondary School
Kemade Highflyers Academy. Aduralere Close Ondo Road Ile Ife
09.2018 - 04.2019
CCNA1 - Networking
Cisco Academy. OAU Campus
05.2016 - 05.2017
Registrar
Crown Comprehensive College, Ondo Road, Osun State
05.2016 - 02.2022
Field Data Officer
Eagle Search and Rescue Foundation
10.2015 - 12.2016
Higher National Diploma - Computer Science
Osun State College of Technology
01.2012 - 12.2014
Office Assistant
JAS associates Aj
12.2011 - 11.2012
OND - Computer Science
Osun State College of Technology
01.2009 - 12.2011
SSCE -
Ife Anglican Grammar School
09.2001 - 07.2006
PSLC -
C.A.C Primary school
09.1995 - 07.2021
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