Football Fishing Walking part time DJ love music sport love driving
geoffrey taylor
Liverpool,Merseyside
Summary
Dedicated Private Hire Taxi Driver with over 20 years in Merseyside, delivering outstanding customer service and ensuring safety compliance. Expertise in communication and navigation fosters passenger satisfaction and comfort, including support for those with limited mobility. Committed to maintaining punctuality and strict adherence to road safety regulations while implementing necessary COVID-19 safety measures.
Overview
1
1
Certification
40
40
years of professional experience
Work History
Private Hire Taxi Driver
Delta Taxis /uber
Liverpool, Merseyside
04.2000 - Current
- Maintained professionalism and courtesy to improve passenger satisfaction consistently.
- Upheld strict confidentiality for passenger details and travel itineraries.
- Assisted with loading and unloading luggage, handling belongings carefully each trip.
- Applied COVID-19 safety measures through regular vehicle sanitisation for passenger protection.
- Coordinated with dispatch for pickups and drop-offs during peak times.
- Helped passengers with limited mobility into and out of vehicles.
- Offered luggage and mobility aid support to deliver excellent service.
- Transported passengers safely to destinations by following road safety rules.
- Provided safe, timely taxi rides across the city to destinations.
- Completed regular vehicle maintenance checks to keep the taxi serviceable.
- Responded promptly to bookings using phone and mobile application requests.
- Built local knowledge of tourist spots and nearby amenities for guests.
- Created a calm, comfortable ride for passengers during journeys.
- Navigated through traffic using local knowledge to reduce journey times.
- Processed cash and card payments for accurate fare collection.
- Maintained professional demeanour and appearance aligned to company policies.
- Ensured punctual, safe transport while following road safety regulations.
- Managed bookings by phone and mobile app to confirm passenger requests.
stores manager
liverpool tanning company plc
Liverpool, Merseyside
09.1986 - 12.1999
- Engaged with customers to identify needs, resulting in tailored service and improved customer experience.
- Resolved complaints through calm communication and structured problem-solving, ensuring customer satisfaction.
- Resolved customer queries using clear communication and step-by-step guidance.
- Collaborated with team members to reach agreed target results.
- Showed dedication to operational improvements by consistently supporting team initiatives and enhancing workflow.
- Picked up additional tasks to support team success.
- Built and maintained courteous, effective working relationships with colleagues and customers.
- Maintained clean, safe working environments to remove accident risks.
- Prepared written documents and reports across multiple task areas.
- Developed strong working knowledge of industry trends and process improvements.
Skills
- Vehicle inspection
- Navigation skills
- Traffic laws knowledge
- Safety regulations
- Safe driving practices
- Cash handling
- Fleet management
- Customer service excellence
- Customer service
- Communication
- Conflict resolution
- Self motivated
- Punctuality
- Positive attitude
- Knowledge of public safety
- Lifting capacity
- Customer relationship management
Certification
- [Type] Licence
- Level [Number] [Area of certification]
Interests
Timeline
Private Hire Taxi Driver
Delta Taxis /uber
04.2000 - Current
stores manager
liverpool tanning company plc
09.1986 - 12.1999