Mia Palmer
Sheffield
Summary
Enthusiastic professional excelling in customer service and guest relations, showcasing strong time management abilities and quick learning attitude. Highly Organised professional capable of thriving in both independent and collaborative settings.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Bar associate
Rawson Springs
Hillsborough, Sheffield
04.2025 - Current
- Delivered excellent and efficient service, enhancing customer satisfaction.
- Maintained high service standards under pressure during peak hours.
- Checked IDs to ensure compliance with legal drinking age regulations.
- Handled cash transactions accurately, safeguarding financial integrity of establishment.
- Utilised effective communication skills to foster positive relationships with colleagues.
Waitress
The Pheasant Inn
Oughtibridge, Sheffield
09.2023 - 12.2025
- Enhanced guest satisfaction through attentive and prompt service.
- Maintained clean and organised dining area for customer comfort.
- Enhanced workflow efficiency in busy periods by coordinating successfully with kitchen team..
Waitress
Blue ball
Wharncliffe side, Sheffield
02.2024 - 02.2025
- Managed table settings to optimise dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Demonstrated extensive knowledge of menu items, assisting customer decision-making.
- Accommodated special event requirements, delivering tailored services for parties.
Education
Level 2 diploma - Travel and tourism
Sheffield College
Sheffield 09.2024 - 06.2025
Level 2 diploma - Cabin crew
Sheffield College
Sheffield 09.2023 - 06.2024
Skills
- Numerical skills
- Customer care and support
- Conflict resolution
- Financial transaction handling
- Communication skills
- Reliability and organization
Timeline
Bar associate
Rawson Springs
04.2025 - Current
Level 2 diploma - Travel and tourism
Sheffield College
09.2024 - 06.2025
Waitress
Blue ball
02.2024 - 02.2025
Waitress
The Pheasant Inn
09.2023 - 12.2025
Level 2 diploma - Cabin crew
Sheffield College
09.2023 - 06.2024
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