Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Niam Savjani

Pinner

Summary

A motivated and business-minded individual with hands-on experience in customer service, sales, and administrative roles across fast-paced retail and hospitality environments. Currently studying Business Management at the University of Brighton, with a strong interest in the property sector and a long-term goal of building a career in lettings and property management. Proven the ability to communicate effectively with clients, manage multiple tasks with attention to detail, and contribute to sales targets. Eager to apply my skills, reliability, and passion for property to a dynamic team in the lettings or estate agency field.

Overview

6
6
years of professional experience

Work history

Bar associate

JD Wetherspoon
Hatch End, Harrow
08.2023 - Current
  • Take food and drink orders while engaging with customers to encourage higher-value choices and upsells
  • Help the team meet daily sales targets by promoting offers and making tailored recommendations
  • Keep the bar well-stocked and organised to ensure smooth, uninterrupted service during busy periods
  • Maintain a clean, welcoming environment that encourages repeat visits and positive customer experiences
  • Work efficiently under pressure, balancing speed and service quality to maximise sales during peak hours


Sales assistant

Fanatics
Wembley, Brent
06.2023 - Current
  • Sell merchandise during major football matches and concerts, actively engaging with customers to drive sales
  • Recommend products and promotions based on customer interests to increase the average transaction value
  • Handle high volumes of card and contactless payments accurately and efficiently in a fast-paced environment
  • Maintain a clean, well-stocked retail unit to maximise visual appeal and sales opportunities
  • Provide friendly, face-to-face service that enhances the fan experience and encourages repeat business
  • Support team efforts to meet or exceed sales targets on event days through proactive customer interaction

Sales + Administrative Assistant

Direct School Wear
Wembley, Brent
07.2022 - 09.2022
  • Handled inbound customer calls, providing support with orders, refunds, and product enquiries in a professional manner
  • Processed phone-based sales and managed exchange/refund requests with attention to accuracy and customer satisfaction
  • Drafted and responded to customer emails, resolving issues and maintaining a high level of service
  • Created and maintained inventory control spreadsheets to support accurate stock management
  • Collaborated with warehouse staff to ensure smooth fulfilment of customer orders and restocking processes

Property Management Work Experience

Jaimin Property Management
Harrow on the Hill, Harrow
03.2019 - 03.2019
  • Accompanied senior estate agents on property viewings, observing client interactions and learning key sales techniques
  • Created spreadsheets to track performance and data for the company's buy-to-let property portfolio
  • Drafted emails and formal letters to clients regarding property updates and account matters
  • Gained insight into the financial side of property management, including rent tracking and expense management
  • Developed a foundational understanding of how residential properties are maintained, marketed, and managed

Education

Bachelor of Science - Business Management

University of Brighton
Brighton
09.2022 -

A-Levels -

Avanti House School
Stanmore, Harrow
09.2020 - 06.2022

GCSEs -

Avanti House School
Stanmore, Harrow
09.2015 - 06.2020

Skills

  • Strong interpersonal communication
  • Critical thinking and problem-solving
  • Leadership and teamwork
  • Computer literacy (Microsoft Office, Excel, etc)
  • Numerical and analytical skills
  • Fast learner and adaptable
  • Negotiation and customer service

Affiliations

  • Playing and watching football
  • Reading business insider and property week articles
  • Travelling and exploring new countries
  • Volunteering and helping in community events
  • Learning about the financial markets

Timeline

Bar associate

JD Wetherspoon
08.2023 - Current

Sales assistant

Fanatics
06.2023 - Current

Bachelor of Science - Business Management

University of Brighton
09.2022 -

Sales + Administrative Assistant

Direct School Wear
07.2022 - 09.2022

A-Levels -

Avanti House School
09.2020 - 06.2022

Property Management Work Experience

Jaimin Property Management
03.2019 - 03.2019

GCSEs -

Avanti House School
09.2015 - 06.2020
Niam Savjani