I am a friendly and hardworking café worker with a knack for creating welcoming environments and ensuring smooth operations. Having been trained for two years by an industry leader in customer care, I am skilled at handling busy periods while maintaining excellent customer service, contributing to a high customer satisfaction rate and repeat business, with a love of getting to know regular customers and making them feel cared for and appreciated. I am able to work well in a team as well as having confidence in leading the team when required. I enjoy working in both barista and food preparation roles, adapting to customer requests and paying attention to minute details- such as latte art and attractive food plating.