Merin Palatty Joy
Chelmsford,Essex
Summary
Accomplished professional with extensive experience in VIP clientele management and proficiency in reservation software. Demonstrates exceptional skills in technical equipment use, payment processing accuracy, and point of sale operation. Adept at ensuring food service regulation compliance and mastering cleaning duties. Expertise in beverage serving, documentation compliance, and communication excellence. Proficient in IV insertion and maintenance, medical equipment usage, CPR, basic life support, medication administration, patient evaluation, and vaccination administration. Committed to delivering high-quality service and maintaining the highest standards of care.
Overview
5
5
years of post-secondary education
Work history
Front of House Staff
Grand Cochin
Chelmsford, Essex
11.2024 - Current
- Improved customer satisfaction by delivering exceptional service at the front desk.
- Used EPOS till system to process guest payments with zero error.
- Resolved customer complaints promptly, maintaining a positive restaurant atmosphere.
- Handled cash transactions, ensuring accurate bill payments.
- Coordinated with other front-of-house staff for efficient operations during peak hours.
- Ensured cleanliness in dining areas with regular inspections.
Student Nurse
Longfield Medical Centre
Maldon, Essex
02.2025 - 03.2025
- Provided emotional support, resulting in improved patient morale.
- Applied clinical skills to administer IVs, injections, and catheters accurately and safely.
- Ensured a safe environment with regular cleaning and sterilisation of equipment.
- Performed wound dressings, reducing risk of infection or further complications.
- Administered medication for better control over patients' symptoms.
Education
Bachelor of Science - Adult Nursing
Anglia Ruskin University
Chelmsford, Essex 09.2024 - 09.2027
A-Levels - Science
De Paul EMHSS
Angamaly, Kerala 06.2021 - 03.2023
Skills
- Reservation software proficiency
- VIP clientele experience
- Technical equipment use
- Payment processing accuracy
- Cleaning duties mastery
- Food service regulation compliance
- Point of sale operation
- Beverage serving expertise
- Documentation compliance
- Communication excellence
- IV insertion and maintenance
- Use of medical equipment
- CPR proficiency
- Basic life support
- Medication Administration
- Patient evaluation
- Vaccination administration
Timeline
Student Nurse
Longfield Medical Centre
02.2025 - 03.2025
Front of House Staff
Grand Cochin
11.2024 - Current
Bachelor of Science - Adult Nursing
Anglia Ruskin University
09.2024 - 09.2027
A-Levels - Science
De Paul EMHSS
06.2021 - 03.2023
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