Sarib Iqbal
Bolton,United Kingdom
Summary
Experienced in delivering exceptional customer service within the hospitality industry, with a strong focus on VIP clientele. Demonstrates expertise in sales persuasion and up-selling practices, ensuring maximized revenue opportunities. Proficient in food service regulation compliance and adept at handling cash and payment processing efficiently. Skilled in active listening and patience, enhancing customer experience through attentive service. Career goals include advancing within the hospitality sector to further refine skills and contribute to high-quality service standards.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Dedicated Front of House Team Member offering first-class customer service. Creates enjoyable dining experiences to boost sales and reviews. Experienced in Ayaan's restaurant operations.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Front of house team member
Ayaan's Restaurant
Bolton, Greater Manchester
06.2025 - 09.2025
- Assisted customers in making informed choices by providing detailed menu information and recommendations.
- Maintained cleanliness and organisation of front of house area to ensure a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to relay orders accurately and efficiently to enhance overall service delivery.
- Supported team members during peak service periods by assisting with food and beverage preparation tasks.
- Demonstrated knowledge of health and safety standards to promote a safe and compliant working environment.
- Upheld rigorous hygiene standards in all front-of-house areas.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Collaborated across team to achieve productivity and efficiency.
Sales Assistant
MJ Gold Centre
Bolton, Greater Manchester
04.2021 - 11.2022
- Assisted customers in selecting products by providing informed recommendations based on their needs.
- Maintained visual merchandising standards by organising product displays and ensuring shelves were well-stocked.
- Processed transactions efficiently using point-of-sale systems while ensuring accuracy in cash handling.
- Supported inventory management by tracking stock levels and assisting with regular stock replenishment.
- Handled customer inquiries and resolved issues professionally to enhance overall shopping experience.
- Collaborated with team members to create a welcoming and engaging environment for customers.
- Delivered exceptional after-sales service, encouraging repeat business.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Takeaway assistant
MT Bellyz
Little Hulton, Salford
01.2020 - 09.2020
- Assisted customers in selecting takeaway options and ensured accurate order fulfilment.
- Communicated effectively with kitchen staff to coordinate timely preparation and delivery of meals.
- Managed cash transactions and maintained accurate records of daily sales.
- Organised food packaging and presentation to enhance customer experience and satisfaction.
- Resolved customer complaints and queries in a professional and courteous manner.
- Managed cash transactions, maintaining financial accuracy.
- Delivered excellent customer service to foster repeat business.
- Coordinated with chefs closely, facilitated efficient meal preparation process.
- Collaborated with team members for smooth operation of takeaway services.
- Maintained clean and organised front of house area to welcome customers.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Education
GCSEs - English Literature
Harper Green School
Bolton 09.2018 - 06.2023
GCSEs - Maths
Harper green school
Bolton 09.2018 - 06.2023
GCSEs - IT
Harper green school
Bolton 09.2018 - 06.2023
Certificate of Higher Education - Business
Runshaw College
Leyland 09.2023 - 06.2024
Certificate of Higher Education - T Level Accounting
Bolton College
Bolton 09.2024 -
Skills
- Sales persuasion
- Cleaning duties mastery
- Table cleaning proficiency
- Beverage serving expertise
- Food service regulation compliance
- VIP clientele experience
- Patience and tolerance
- Up-Selling practices
- Cash handling
- Payment Processing
- Table clearing
- Order processing
- Setting tables
- Active listening
- Meal plating
- Food running
- Customer experience
Affiliations
- Football
Accomplishments
My awards an accomplishment have been my previous achievement in GCSE and in Business Level 2
Certification
Theory completed
Driving 01/2026
Languages
English
Fluent
Urdu
Fluent
Timeline
Front of house team member
Ayaan's Restaurant
06.2025 - 09.2025
Certificate of Higher Education - T Level Accounting
Bolton College
09.2024 -
Certificate of Higher Education - Business
Runshaw College
09.2023 - 06.2024
Sales Assistant
MJ Gold Centre
04.2021 - 11.2022
Takeaway assistant
MT Bellyz
01.2020 - 09.2020
GCSEs - English Literature
Harper Green School
09.2018 - 06.2023
GCSEs - Maths
Harper green school
09.2018 - 06.2023
GCSEs - IT
Harper green school
09.2018 - 06.2023
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