MERCY ADEKIITAN
BOLTON,LANCANSHIRE
Summary
Experienced in managing crowd control, ensuring safety, and providing excellent customer service at events. Strong communication skills, quick problem-solving abilities, and calm demeanour in high-pressure situations. Reliable team player with knack for anticipating and addressing issues before they escalate.
Overview
1
1
year of professional experience
Work History
Event Steward
ACOLYTE
03.2025 - Current
- Carefully controlled customer entry, maintaining continued compliance with agreed venue capacity.
- Monitored crowd dynamics to maintain safety and address potential hazards promptly.
- Upheld strict confidentiality regarding event details and guest information, maintaining professional integrity.
- Inspected facilities ahead of conferences to maintain quality standards.
- Monitored suspicious behaviour, escalating to management and external authorities as needed.
Security Door Supervisor
ACOLYTE
03.2025 - 12.2025
- Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
- Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
- Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
- Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
- Conducted regular patrols of the premises to detect and deter unauthorised activity or safety hazards.
- Helped establish clear, relevant and successful security policies protecting assets and individuals.
- Greeted guests in a warm and friendly manner during entry and exit.
- Enforced property rules and regulations, addressing violations to protect integrity of premises.
- Patrolled grounds after hours on foot to maintain visible presence and detect violations.
Education
Bachelor of Science - CIVIL ENGINEERING
UNIVERSITY OF GREATER MANCHESTER
BOLTON2026
GCSE
IBADAN2018
Skills
- Customer service
- Risk assessment
- Crowd management
- Technical liaison
- Safety compliance
- Facility inspection
- Security monitoring
- Client engagement
- Calm under pressure
- Active listening
Languages
English
Proficient
C2
Interests
- READING
- SPORTS
Timeline
Event Steward
ACOLYTE
03.2025 - Current
Security Door Supervisor
ACOLYTE
03.2025 - 12.2025
Bachelor of Science - CIVIL ENGINEERING
UNIVERSITY OF GREATER MANCHESTER
GCSE