Menna Asrat Tezera
Addis Ababa,Bole
Summary
Goal oriented professional specializing in team management and operational efficiency. Proven leadership and communication skills that enhance business performance and customer service outcomes. Accomplished Business Management graduate pursuing a career to apply academic knowledge and gain practical experience. Experienced in team environments with a strong reputation for hard work, punctuality, and a willingness to learn.
Passionate about technology, holding a Diploma in Data and ICT. An independent problem-solver focused on delivering quality customer service and supporting product development. Works effectively under tight deadlines and demonstrates strong administrative and programme management skills. Skilled in managing complex data with excellent organisation and attention to detail. Highly motivated to achieve outstanding results through clear communication and a proactive, helpful approach.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Volunteer counsellor
Cure Ethiopia Childeren Hospital
Addiss Ababa
07.2024 - Current
- Utilised reflective practice to improve counselling skills continuously.
- Maintained confidentiality ; demonstrating professional ethics and respect.
- Enhanced understanding of personal issues through psychoeducation methods for better awareness.
- Facilitated positive change by devising action plans collaboratively with parents.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Consistently arrived at work on time and ready to start immediately.
- Improved efficiency and productivity by acquiring new skills.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
Education
Bachelor of Business Management - NEE Pass
Rift Valley University
Addis Ababa 10/2022 - 06/2025
Diploma - Information Communication Technology (ICT)
Sheba University
Mekele 09/2017 - 07/2019
Skills
- Problem-solving and resourcefulness
- Leadership and team management
- Social media strategy
- Microsoft Office proficiency
- Accounting expertise
- Project management and delivery
- Strategic planning and development
- Budgeting and cost control
- Project coordination and monitoring
- Communication and negotiation skills
- Effective decision-making
- Organizational skills
- Customer relationship management
- Marketing
Affiliations
- Designing and Poetry
Certification
Certificate in Video Editing and Theatrical Arts
Timeline
Volunteer counsellor
Cure Ethiopia Childeren Hospital
07.2024 - Current
Bachelor of Business Management - NEE Pass
Rift Valley University
10/2022 - 06/2025
Diploma - Information Communication Technology (ICT)
Sheba University
09/2017 - 07/2019