Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Delyana Raykova

London,United Kingdom

Summary

Working in Healthcare is a moral occupation, a vocation, where competence, compassion, positive attitude, motivation and inspiration are vital. Passion for supporting others in personal growth, finding balance, developing emotional intelligence, adaptability and resilience, offering exceptional communication, interpersonal and empathetic abilities. Inspiration for changing a person's negative thinking patterns and behaviour, improving their state of mind and overall well-being.

Overview

27
27
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Volunteer Counsellor

unemployed
Online
05.1998 - 08.2025
  • Provided emotional support to individuals facing personal challenges through active, non-judgmental listening and empathy.
  • Facilitated group and individual discussions to encourage open communication, sharing of experiences, maintained confidentiality and fostered trust.
  • Developed and implemented coping strategies to assist clients in managing stress and anxiety effectively.
  • Conducted workshops on mental health awareness.
  • Evaluated individual progress and adjusted counselling approaches to meet the diverse needs of clients.
  • Advised on resources available within the community, thus enabling access to additional support systems if needed.
  • Utilised reflective practice to improve counselling skills continuously.
  • Encouraged self-care habits, evaluation and self-reflection, contributing towards overall well-being.

Full-time student - Health And Social Care

Regent College London
09.2021 - 06.2025
  • Developed understanding of health and social care principles through comprehensive coursework and practical assignments.
  • Engaged in collaborative projects with peers to explore diverse perspectives on health-related issues.
  • Researched and analysed case studies to evaluate the effectiveness of various health interventions.
  • Participated in discussions and presentations to enhance communication skills and share knowledge.
  • Completed assignments that emphasised ethical considerations in health and social care practices.
  • Attended seminars and workshops to stay updated on current trends and policies in the healthcare sector.
  • Reflected on personal experiences and observations to develop critical thinking and problem-solving abilities.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Held responsibilities for four years as a class representative and School of Health and Sport Science representative, and in a student peer-mentoring program.

Hotel room attendant

KMS (UK) LTD
London
05.2016 - 09.2020
  • Cleaned and sanitised guest rooms to high standards of cleanliness and hygiene, replenished supplies and amenities, ensuring a comfortable stay for all guests.
  • Coordinated with the Housekeeping and the other hotel departments to ensure providing exceptional customer service by promptly addressing guest requests and concerns during stay.
  • Trained new staff on housekeeping procedures and safety protocols to ensure consistent service quality.
  • Achieved high customer satisfaction through effective communication with customers and collaborated harmoniously with colleagues, working collectively towards shared goals.

Education

Bachelor of Science - Health and Social Care

University of Greater Manchester
Bolton, Greater Manchester, England
09.2021 - 06.2025

Level 5 Diploma - Transpersonal Mental Health Counselling

El Roi London University
London, England
01.2022 - 12.2022

2 years training - Positive Psychotherapy

Psychiatric Hospital Varna
Bulgaria
03.1995 - 09.1997

Skills

    Higher education in Healthcare and experience in diverse industries - hospitality, service and well-being, developed

  • Transferable and knowledge-based skills

    • Qualities developed through life and work experience

  • Open-mindedness,
  • Essential soft and life skills for personal and professional growth,
  • Positive attitude,
  • Empathy,
  • Compassion,
  • Effective communication,
  • Teamwork,
  • Adaptability,
  • Critical thinking,
  • Problem-solving,
  • Commitment,
  • Compassionate care,
  • Person-centred support


Languages

English
Advanced
Bulgarian
Native
Russian
Upper intermediate
German
Beginner
Macedonian
Advanced
Croatian
Upper intermediate
Polish
Elementary
Slovak
Intermediate
Serbian
Upper intermediate
Ukrainian
Intermediate

Certification

Regent College London - an Official letter for completion of a Bachelor's Degree, until the official Ceremony - 2025/

Regent College London - Certificates for Mentor training - 2024 and 2023/

Florence Academy - Training Certificate - 2024/

El Roi London University - Level 5 Diploma in Transpersonal Mental Health Counselling - 2023/

European Computer Driving Licence UK - Certificates - 2022/

Psychiatric Hospital Varna - Training in Counselling - 1998




Affiliations

  • Practising mindfulness
  • Thinking
  • Reflecting
  • Practising Reiki
  • Walking in National or city parks, nature observation
  • Losing myself in books, movies or music
  • Communicating
  • Positive and optimistic in attitude

Timeline

Level 5 Diploma - Transpersonal Mental Health Counselling

El Roi London University
01.2022 - 12.2022

Full-time student - Health And Social Care

Regent College London
09.2021 - 06.2025

Bachelor of Science - Health and Social Care

University of Greater Manchester
09.2021 - 06.2025

Hotel room attendant

KMS (UK) LTD
05.2016 - 09.2020

Volunteer Counsellor

unemployed
05.1998 - 08.2025

2 years training - Positive Psychotherapy

Psychiatric Hospital Varna
03.1995 - 09.1997

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Delyana Raykova