Delyana Raykova
London,United Kingdom
Summary
Working in Healthcare is a moral occupation, a vocation, where competence, compassion, positive attitude, motivation and inspiration are vital. Passion for supporting others in personal growth, finding balance, developing emotional intelligence, adaptability and resilience, offering exceptional communication, interpersonal and empathetic abilities. Inspiration for changing a person's negative thinking patterns and behaviour, improving their state of mind and overall well-being.
Overview
27
27
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Volunteer Counsellor
unemployed
Online
05.1998 - 08.2025
- Provided emotional support to individuals facing personal challenges through active, non-judgmental listening and empathy.
- Facilitated group and individual discussions to encourage open communication, sharing of experiences, maintained confidentiality and fostered trust.
- Developed and implemented coping strategies to assist clients in managing stress and anxiety effectively.
- Conducted workshops on mental health awareness.
- Evaluated individual progress and adjusted counselling approaches to meet the diverse needs of clients.
- Advised on resources available within the community, thus enabling access to additional support systems if needed.
- Utilised reflective practice to improve counselling skills continuously.
- Encouraged self-care habits, evaluation and self-reflection, contributing towards overall well-being.
Full-time student - Health And Social Care
Regent College London
09.2021 - 06.2025
- Developed understanding of health and social care principles through comprehensive coursework and practical assignments.
- Engaged in collaborative projects with peers to explore diverse perspectives on health-related issues.
- Researched and analysed case studies to evaluate the effectiveness of various health interventions.
- Participated in discussions and presentations to enhance communication skills and share knowledge.
- Completed assignments that emphasised ethical considerations in health and social care practices.
- Attended seminars and workshops to stay updated on current trends and policies in the healthcare sector.
- Reflected on personal experiences and observations to develop critical thinking and problem-solving abilities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Held responsibilities for four years as a class representative and School of Health and Sport Science representative, and in a student peer-mentoring program.
Hotel room attendant
KMS (UK) LTD
London
05.2016 - 09.2020
- Cleaned and sanitised guest rooms to high standards of cleanliness and hygiene, replenished supplies and amenities, ensuring a comfortable stay for all guests.
- Coordinated with the Housekeeping and the other hotel departments to ensure providing exceptional customer service by promptly addressing guest requests and concerns during stay.
- Trained new staff on housekeeping procedures and safety protocols to ensure consistent service quality.
- Achieved high customer satisfaction through effective communication with customers and collaborated harmoniously with colleagues, working collectively towards shared goals.
Education
Bachelor of Science - Health and Social Care
University of Greater Manchester
Bolton, Greater Manchester, England 09.2021 - 06.2025
Level 5 Diploma - Transpersonal Mental Health Counselling
El Roi London University
London, England 01.2022 - 12.2022
2 years training - Positive Psychotherapy
Psychiatric Hospital Varna
Bulgaria 03.1995 - 09.1997
Skills
- Transferable and knowledge-based skills
- Open-mindedness,
- Essential soft and life skills for personal and professional growth,
- Positive attitude,
- Empathy,
- Compassion,
- Effective communication,
Higher education in Healthcare and experience in diverse industries - hospitality, service and well-being, developed
Qualities developed through life and work experience
- Teamwork,
- Adaptability,
- Critical thinking,
- Problem-solving,
- Commitment,
- Compassionate care,
- Person-centred support
Languages
English
Advanced
Bulgarian
Native
Russian
Upper intermediate
German
Beginner
Macedonian
Advanced
Croatian
Upper intermediate
Polish
Elementary
Slovak
Intermediate
Serbian
Upper intermediate
Ukrainian
Intermediate
Certification
Regent College London - an Official letter for completion of a Bachelor's Degree, until the official Ceremony - 2025/
Regent College London - Certificates for Mentor training - 2024 and 2023/
Florence Academy - Training Certificate - 2024/
El Roi London University - Level 5 Diploma in Transpersonal Mental Health Counselling - 2023/
European Computer Driving Licence UK - Certificates - 2022/
Psychiatric Hospital Varna - Training in Counselling - 1998
Affiliations
- Practising mindfulness
- Thinking
- Reflecting
- Practising Reiki
- Walking in National or city parks, nature observation
- Losing myself in books, movies or music
- Communicating
- Positive and optimistic in attitude
Timeline
Level 5 Diploma - Transpersonal Mental Health Counselling
El Roi London University
01.2022 - 12.2022
Full-time student - Health And Social Care
Regent College London
09.2021 - 06.2025
Bachelor of Science - Health and Social Care
University of Greater Manchester
09.2021 - 06.2025
Hotel room attendant
KMS (UK) LTD
05.2016 - 09.2020
Volunteer Counsellor
unemployed
05.1998 - 08.2025
2 years training - Positive Psychotherapy
Psychiatric Hospital Varna
03.1995 - 09.1997