Results-driven Lettings Negotiator with a proven track record of exceeding targets and strong sales experience. Skilled in negotiations, client management, and closing deals efficiently. Holds a Bachelor’s degree in Business Economics from the University of Glasgow, providing a solid foundation in market analysis and strategic decision-making. Highly motivated and goal-oriented, with a commitment to delivering exceptional service in a fast-paced environment.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Lettings negotiator
Citywharf Property Investment Consultancy Ltd
London
08.2024 - 03.2025
Managed the full lettings process, from property photography and marketing to viewings, negotiations, and tenant reference checks.
Successfully rented out 90% of company listings from August 2024 to present, with a 30% conversion rate from initial leads to accepted offers.
Secured 6 new property listings in the past months by demonstrating in-depth rental market expertise and delivering exceptional customer service, contributing to business growth.
Assisted in creating and hosted online webinars and marketing videos, sharing insights on the London property market to attract more tenants and landlords.
Facilitated negotiations between landlords and tenants to achieve mutually beneficial agreements, ensuring landlords' satisfaction while securing favourable terms for tenants
Collaborated with international agency, relocation agency and company let agency to generate more leads.
Participated in training sessions on real estate market trends, sales techniques and legal regulations
Attended industry meetups to network with professionals and gained knowledge of the property market
Live streaming sales representative
Mileage Ltd
Oxford
02.2024 - 06.2024
Worked with a range of luxury designer clothing stores including Prada, Isabel Maront etc
To create original content to promote their brand across various social media platforms reaching over 350,000 individuals within the first 2 months
Hosted live video shopping events attracting on average 7,000 viewers over the course of each livestream
Achieved a gross merchandise value of £320,000 over the course of 2 months, increased the GMV by 14% by building and managing long term relationship with high net-worth clients
Delivered exceptional customer service and ensured personalized and memorable experiences, resulting in around 20% increase in repeat customers
Produced weekly fashion videos to promote the goods by working with various equipment to setup a shoot
Using a range of phones, primarily the iPhone, DSLR cameras as well as simple LED lighting
Education
Bachelor of Business Administration - Business Econimics
University of Glasgow
Glasgow
01.2019 - 06.2022
Skills
Property promotion strategies
Negotiation skill
Client relationship management
Sales skill
Property marketing
Social media marketing
Understanding housing regulations
Time management
Interpersonal skill
Property market knowledge
Languages
Chinese (Cantonese)
Fluent
English
Proficient (C2)
Chinese (Mandarin)
Native
Certification
The Principle of Real Estate, Coursera, 2023
Propertymark level 3 Award in Residential Lettings and Property Management (In Progress)
.CBRE Commercial Real Estate Virtual Experience Program on Forage, 2024.
Accomplishments
Created original video content on TIKTOK platform and hosted live streaming events, accumulated more than 2million video views and 70k followers.
Attended Model Entrepreneur Competition hosted by Guangdong Economics Clubs Union in 2018 and 2019, achieved the Best Leadership awards 2 years in a row.
Participated in organizing and hosting Chinese New Year celebration events as member of the University of Glasgow Chinese students Union.
Timeline
Lettings negotiator
Citywharf Property Investment Consultancy Ltd
08.2024 - 03.2025
Live streaming sales representative
Mileage Ltd
02.2024 - 06.2024
Bachelor of Business Administration - Business Econimics
University of Glasgow
01.2019 - 06.2022
The Principle of Real Estate, Coursera, 2023
Propertymark level 3 Award in Residential Lettings and Property Management (In Progress)
.CBRE Commercial Real Estate Virtual Experience Program on Forage, 2024.
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