Summary
Overview
Work History
Education
Skills
Languages
Timeline
MengChien Wu

MengChien Wu

Leeds,York

Summary

Talent Project Manager with expert team leadership, planning, and organizational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.

Industrious and enthusiastic consistently meet productivity, business, and customer service objectives. Skillfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximize results.

Administrative leader offering experience prioritizing and delegating tasks to drive goal achievement. Expertise includes schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Manager

Mr Tea Ltd
Leeds, UK
05.2022 - Current
  • Developed strong teams by skillfully recruiting, orienting and training loyal, hard-working employees.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Unskilled staff through targeted training opportunities, enhancing team capabilities.
  • Guided staff to bolster overall team performance, resilience and cohesion.
  • Analyzed sales to identify top-performing products.
  • Monitored and evaluated annual business plans in consultation with team members to meet set targets.

Warehouse Assistant

KH-Oriental Supermarket
Sheffield, UK
10.2021 - 04.2022
  • Processed orders using handheld scanners with speed and precision.
  • Cleaned and maintained warehouse equipment to guarantee proper working order.
  • Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.
  • Operated warehouse machinery with due care and attention, maintaining safe, secure working environments.

Deputy section Manager

Brothers Farm Foods Co. Ltd
New Taipei, Taiwan
04.2020 - 07.2021
  • Maintained section service levels and premises at per with company standards.
  • Promoted brands and audited performance of key product lines.
  • Conducted disciplinary action in line with store policies and termination of employees when necessary.
  • Analyzed daily, weekly and monthly sales figures to determine section profitability.
  • Managed New Product Development (NPD) processes within section to facilitate successful trials and product launches.
  • Established and monitored section budget, making every effort to maximise efficiency and profits.

Security Administrator

Jabil
Cheng Du, China
04.2019 - 02.2020
  • Oversaw a team of 40 ICT security personnel minimizing risks and swiftly resolving breaches.
  • Coordinated emergency disaster recovery, minimizing data loss and supporting business continuity.
  • Oversaw network architecture and security, defining policies and procedures for successful operations.
  • Conducted ongoing threat monitoring and targeted audits on systems.
  • Developed solutions to limit access to protected data and programs.
  • Established IT investigative practices to streamline diagnosis and resolution, minimizing downtime and enhancing system performance.

Manager

Hong Kong Fat Choi Restaurant
Kaohsiung, Taiwan
09.2016 - 04.2019
  • Developed strong teams by skillfully recruiting, orienting and training loyal, hard-working employees.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Guided staff to bolster overall team performance, resilience and cohesion.
  • Unskilled staff through targeted training opportunities, enhancing team capabilities.
  • Analyzed sales to identify top-performing products.

Education

Bachelor of Business Administration - Business Management

National Sun Yat-sen University, Taiwan
09.2010 - 06.2015
  • Head of the Public Relations Group of the Faculty Society.
  • College team player
  • Nepal International Volunteer Service

Skills

  • Commercial improvement planning
  • Performance development planning
  • Customer rapport
  • Commercial awareness
  • Coaching leadership
  • SMART goal setting
  • Programme oversight
  • Operations oversight

Languages

English
Upper intermediate
Chinese (Mandarin)
Native
Chinese (Cantonese)
Fluent

Timeline

Manager - Mr Tea Ltd
05.2022 - Current
Warehouse Assistant - KH-Oriental Supermarket
10.2021 - 04.2022
Deputy section Manager - Brothers Farm Foods Co. Ltd
04.2020 - 07.2021
Security Administrator - Jabil
04.2019 - 02.2020
Manager - Hong Kong Fat Choi Restaurant
09.2016 - 04.2019
National Sun Yat-sen University - Bachelor of Business Administration, Business Management
09.2010 - 06.2015

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MengChien Wu