Melody Dashtipour
Livingston,WLN
Summary
Compassionate Clinical Support Worker experienced in enhancing patient care and fostering supportive environments. Delivered improvements in patient satisfaction and team collaboration through proactive communication and hands-on assistance and focused on ensuring patient comfort and dignity while streamlining daily routines.
Overview
2
2
years of professional experience
Work history
Clinical support worker
St john hospital
Livingston, West Lothian
2025.11 - Current
- Upheld respect and dignity whilst delivering sensitive care services.
- Enhanced patient comfort through personal care and support with mobility.
- Assisted in daily living activities for enhanced patient experience.
- Adhered strictly to healthcare policies and protocols, upholding high standards of practice.
- Delivered meals and refreshments to support patients' nutritional needs.
Waiter
hot flame
Livingston, West Lothian
2025.04 - Current
- Delivered excellent customer service through friendly and polite interaction.
- Remained calm under pressure, ensuring better performance during peak hours.
- Maintained knowledge of menu items, leading to accurate order taking.
- Ensured the cleanliness of the restaurant area with regular sweeping and wiping.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Helped reduce waiting times by swiftly clearing tables after use.
Caregiver
Peacock Nursing Home
Livingston, West Lothian
2025.01 - 2025.02
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Warehouse Operative Trainee
Royal Mails
Livingston, West Lothian
2024.11 - 2024.12
- Loaded, unloaded, and moved material to and from storage and production areas.
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Consistently lifted materials weighing as much as 100s pounds.
Warehouse Operative
Broxburn Bottlerts
Broxburn, West Lothian
2024.10 - 2024.11
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
- Checked packages and merchandise for damage and notified vendors.
- Reduced waste, implementing sustainable practices in packaging and disposal.
Packer Associate
Snag Tights
Livingston, West Lothian
2024.08 - 2024.09
- Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Packed, weighed and shipped items per customer specifications.
Education
Scottish Qualifications Certificate - HEALTHCARE PRACTICE
West Lothian College
Livingston, WLN 2025.08 -
Associate of Science - Health Sciences
Valencia College
Florida, USA2024-04
High School Diploma -
Poinciana High School
Florida, USA2022-05
Skills
- Patient care
- Electronic health records
- Attention to detail
- Attention to detail
- Organization
- Adaptability and flexibility
- Self-awareness
- Understanding of nhs policies
- First aid proficiency
- Palliative care understanding
Timeline
Clinical support worker
St john hospital
2025.11 - Current
Scottish Qualifications Certificate - HEALTHCARE PRACTICE
West Lothian College
2025.08 -
Waiter
hot flame
2025.04 - Current
Caregiver
Peacock Nursing Home
2025.01 - 2025.02
Warehouse Operative Trainee
Royal Mails
2024.11 - 2024.12
Warehouse Operative
Broxburn Bottlerts
2024.10 - 2024.11
Packer Associate
Snag Tights
2024.08 - 2024.09
Associate of Science - Health Sciences
Valencia College
High School Diploma -
Poinciana High School