Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Melissa Wiswould-Green

Lincoln,Lincolnshire

Summary

I am motivated, friendly and love working with people. I have a lot of experience in various customer service roles, including front desk duties, and able to stay calm under pressure and remain professional at all times. I am experienced in working with a variety of IT systems and able to quickly learn and adapt to new technologies and software. I have strong organisational skills and am familiar with using Microsoft Office to produce documents and spreadsheets

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work history

Nursery Administrator

Kindred
Lincoln, Lincolnshire
2025.10 - Current

Using Microsoft Office daily.

Communicate with customers by telephone, face-to-face, and email responses daily.

Maintain confidentiality while handling sensitive information at all times.

Operate photocopier, shredder, and office equipment to support daily tasks.

Work independently as well as part of a team.

Check work carefully to maintain accuracy in records and documents.

Prioritise tasks, manage workload, and meet deadlines reliably.

Place and monitor food and supply orders to keep stock available.

Send invoices promptly to support timely payments.

File and archive documents accurately in an organised manner for quick retrieval.

  • Respond to enquiries through emails and secure messaging.

Company administrator

Domestic Free Flow Services Limited
Lincoln, Lincolnshire
2021.04 - 2025.10

Daily administration tasks, including filing, photocopying, invoicing, shredding and scheduling meetings.

Using effective communication through email, face to face and telephone conversations.

Delivering excellent customer service by maintaining positive, satisfied customer relationships.

Using Microsoft Office daily.

Team leader

St Nicholas Day Nursery
Lincoln, Lincolnshire
2015.04 - 2019.04

Using Microsoft Office.

Maintaining strict confidentiality at all times.

Having good communication skills to lead a small team and have discussions with parents and outside agencies.

Managing my workload to ensure daily tasks were completed on time.

Education

TQUK L2 - Business Administration

Boston College
Boston, Lincolnshire
2025.01 - 2025.04

Higher National Certificate - Childcare

Lincoln College
Lincoln, Lincolnshire
1998.09 - 2000.07

GCSEs - English C, French A, German C, Religious Education C, Maths D

Robert Pattinson School
Lincoln, Lincolnshire
1994.09 - 1996.07

Skills

Patient, reliable, flexible and punctual

Friendly, helpful and conscientious with a tidy nature

Confident and able to communicate clearly as well as demonstrating good listening skills

Experience in recognising and maintaining confidentiality issues

Able to use common sense and use initiative whilst being resourceful

Good time management

Quick learner

Affiliations

  • Playing badminton, spending time with family and keeping fit.

Timeline

Nursery Administrator

Kindred
2025.10 - Current

TQUK L2 - Business Administration

Boston College
2025.01 - 2025.04

Company administrator

Domestic Free Flow Services Limited
2021.04 - 2025.10

Team leader

St Nicholas Day Nursery
2015.04 - 2019.04

Higher National Certificate - Childcare

Lincoln College
1998.09 - 2000.07

GCSEs - English C, French A, German C, Religious Education C, Maths D

Robert Pattinson School
1994.09 - 1996.07
Melissa Wiswould-Green