
I am motivated, friendly and love working with people. I have a lot of experience in various customer service roles, including front desk duties, and able to stay calm under pressure and remain professional at all times. I am experienced in working with a variety of IT systems and able to quickly learn and adapt to new technologies and software. I have strong organisational skills and am familiar with using Microsoft Office to produce documents and spreadsheets
Using Microsoft Office daily.
Communicate with customers by telephone, face-to-face, and email responses daily.
Maintain confidentiality while handling sensitive information at all times.
Operate photocopier, shredder, and office equipment to support daily tasks.
Work independently as well as part of a team.
Check work carefully to maintain accuracy in records and documents.
Prioritise tasks, manage workload, and meet deadlines reliably.
Place and monitor food and supply orders to keep stock available.
Send invoices promptly to support timely payments.
File and archive documents accurately in an organised manner for quick retrieval.
Daily administration tasks, including filing, photocopying, invoicing, shredding and scheduling meetings.
Using effective communication through email, face to face and telephone conversations.
Delivering excellent customer service by maintaining positive, satisfied customer relationships.
Using Microsoft Office daily.
Using Microsoft Office.
Maintaining strict confidentiality at all times.
Having good communication skills to lead a small team and have discussions with parents and outside agencies.
Managing my workload to ensure daily tasks were completed on time.
Patient, reliable, flexible and punctual
Friendly, helpful and conscientious with a tidy nature
Confident and able to communicate clearly as well as demonstrating good listening skills
Experience in recognising and maintaining confidentiality issues
Able to use common sense and use initiative whilst being resourceful
Good time management
Quick learner