Melissa Moore
Birdwell,Barnsley
Summary
Dedicated professional with experience in health advising, coaching and retail. Demonstrates strong communication, critical thinking and adaptability. Committed to participant safety and engagement while continually improving professional skills.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
Outdoor activity instructor
Hesley Wood Scout Activity Centre
Chapeltown, Sheffield
02.2024 - Current
- Lead and assist with a variety of outdoor activities, prioritising participant safety and engagement.
- Deliver clear safety briefings and demonstrations tailored to various ages and skill levels.
- Conduct thorough risk assessments, ensuring adherence to safety protocols and emergency procedures.
- Adapt teaching methods to accommodate different learning styles and group dynamics.
Health advisor
Yorkshire Ambulance Service
Rotherham, South Yorkshire
09.2021 - Current
- Deliver frontline telephone triage to patients using NHS Pathways, ensuring safe outcomes.
- Maintain communication with distressed callers, demonstrating empathy and clarity.
- Adapt to live changes during calls, ensuring effective responses to varying patient needs.
- Accurately input patient demographics, symptoms, and relevant information.
Festive Colleague
Tesco
Rotherham, South Yorkshire
11.2023 - 01.2024
- Maintained stock on the shop floor, ensuring a tidy presentation.
- Collaborated well within the team to ensure tasks were completed quickly and effectively.
- Assisted customers with product queries whilst ensuring excellent customer service.
Health advisor
DHU Healthcare
Chesterfield, Derbyshire
08.2020 - 09.2021
Assistant gymnastics coach
Barnsley Gymnastics Club
Carlton, Barnsley
06.2018 - 08.2020
- Planned progressive sessions tailored to group and individual skill level.
- Supported lead coaches in delivering structured sessions for pre-school beginners through to advanced recreational.
- Provide constructive feedback through observation and hands-on spotting to improve technique and ensure safety.
- Communicated professionally with parents, coaching staff and the gymnasts regarding progression.
Assistant gymnastics coach
Rotherham School Of Gymnastics
Rotherham, South Yorkshire
07.2016 - 05.2018
Education
Certificate of Higher Education - Allied Health Professions
Activate Learning
Remote A-Levels - Mathematics, Biology, Chemistry
Thomas Rotherham College
Rotherham 09.2015 - 06.2017
GCSEs -
Oakwood High School
Rotherham 09.2010 - 07.2015
Skills
- Communication skills
- Team collaboration
- Adaptability and flexibility
- Problem - solving skills
- Attention to detail
- Active listening
- Time management
Grades
A-levels
AS Mathematics - B
Mathematics - D
Biology - D
Chemistry - E
GCSE's
English Language - A
Mathematics - A
Science (route 1) - A
English Literature - B
Additional Science (route 1) - B
Affiliations
- Community First Responding
- Being with family and friends
- Volunteering within scouts
Timeline
Outdoor activity instructor
Hesley Wood Scout Activity Centre
02.2024 - Current
Festive Colleague
Tesco
11.2023 - 01.2024
Health advisor
Yorkshire Ambulance Service
09.2021 - Current
Health advisor
DHU Healthcare
08.2020 - 09.2021
Assistant gymnastics coach
Barnsley Gymnastics Club
06.2018 - 08.2020
Assistant gymnastics coach
Rotherham School Of Gymnastics
07.2016 - 05.2018
A-Levels - Mathematics, Biology, Chemistry
Thomas Rotherham College
09.2015 - 06.2017
GCSEs -
Oakwood High School
09.2010 - 07.2015
Certificate of Higher Education - Allied Health Professions
Activate Learning