MEHERIN MOMTAZ
Bristol
Summary
A motivated and commercially aware law undergraduate at the University of the West of England (UWE Bristol Scholar) with six years of experience running a successful baking business and additional experience in volunteering, retail and grocery shop environments. Skilled in customer service, sales, handling payments, managing orders and promoting products through social media. Comfortable communicating with people from different backgrounds, responding to customer needs and working in busy environments. University mooting experience has further developed my confidence, public speaking and ability to communicate clearly.Reliable, approachable and eager to contribute to a team while providing a positive customer experience.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Volunteer Support Worker
Leedo
DHAKA
07.2026 - 09.2026
- Supported children and young people by helping with day-to-day activities in a caring and supportive environment.
- Communicated patiently and respectfully with individuals from different backgrounds.
- Assisted with organising activities and maintaining a welcoming, safe environment.
Co-Founder & Baker
Baked By Mei
08.2020 - 06.2026
- Founded and independently operated a profitable baking business over six years, managing all daily operations to consistently deliver high-quality products and achieve strong customer satisfaction.
- Oversaw all aspects of customer-facing operations including handling enquiries, processing orders and payments, accommodating customised requests, and coordinating delivery and collection logistics.
- Managed business finances end-to-end, including purchasing, stock control, pricing strategy, and cash flow monitoring, ensuring sustained operational efficiency and profitability.
- Built and maintained strong client relationships by applying effective communication, proactive problem-solving, and a customer-first approach across all interactions.
- Developed and executed a social media and digital marketing strategy, creating engaging content and fostering an active online community to grow brand visibility and drive sales.
Sales Assistant
Apex
11.2024 - 05.2025
- Guided customers in product selection to enhance satisfaction.
- Responded to customer needs promptly, receiving positive feedback.
- Resolved customer complaints and process issues through proactive problem-solving.
- Operated cash registers with accuracy and processed cash and card transactions.
Education
Bachelor of Laws (LLB) - Law
University of the West of England (UWE Bristol)
Bristol 2026 - 2027
Skills
- Customer Service
- Communication & Advocacy
- Strategic Business Development
- Operational Oversight
- Team Collaboration
- Brand Development
- Profit & Loss Management
- Leadership
- Problem Solving
- Budgeting & Financial Management
- Business Management
- Market Trend Analysis
- Social Media Marketing
Languages
English
Proficient
C2
Bengali
Proficient
C2
Online Presence
Business Portfolio / Social Media: https://www.facebook.com/bakedbymei
Hobbies and Interests
- Painting — A lifelong creative pursuit developed since childhood.
- Cooking & Baking — Passionate about developing new recipes and exploring diverse culinary traditions.
- Teaching & Mentoring — Committed to supporting others in their personal and professional development
Timeline
Volunteer Support Worker
Leedo
07.2026 - 09.2026
Sales Assistant
Apex
11.2024 - 05.2025
Co-Founder & Baker
Baked By Mei
08.2020 - 06.2026
Bachelor of Laws (LLB) - Law
University of the West of England (UWE Bristol)
2026 - 2027