Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Isobel Nicol

Kenfig Hill,Bridgend

Summary

I am a dedicated professional with a strong background in customer service and disability care, demonstrating exceptional confidentiality respect and technical competence. I have Proven ability to build relationships, negotiate effectively, and engage proactively in various settings. I am skilled in motivational techniques, craft activities, social support, and learning difficulty assistance. Known for a compassionate nature, time management skills, and resourcefulness. I am adept at multitasking, cash handling proficiency, maintaining presentation standards, and fault-finding in retail systems. I am committed to providing non-judgmental support while ensuring high-quality service delivery.

I would describe myself as enthusiastic Sales Assistant with knack for customer engagement and driving sales. Known for creating memorable shopping experiences that lead to repeat business and customer loyalty. I feel i have proven talent in upselling, managing inventory, and maintaining visual merchandising standards, contributing to dynamic and profitable retail environment.

Overview

1
1
year of professional experience

Work history

Volunteer support worker

Gemma Nicol
Bridgend, Mid- Glamorgan
01.2024 - Current
  • Provided physical assistance where needed including mobility support or help with personal hygiene tasks.
  • Built strong relationships with service users, encouraging trust and communication.
  • Accompanied clients on outings to promote socialisation and community inclusion.
  • Assisted with daily living activities, promoting independence amongst service users.
  • Helped achieve patient independence through guided tasks and activities.
  • Provided companionship during outings contributing to an active social life for clients.
  • Supported daily living skills training which increased client self-sufficiency.

Education

GCSEs - English

Brynteg Comprehensive School
Bridgend
09.2023 -

GCSEs - Maths

Brynteg
Bridgend, County Borough of Bridgend
09.2023 -

GCSEs - Science

Brynteg
Bridgend, County Borough of Bridgend
09.2023 -

GCSEs - Spanish

Brynteg
Bridgend, County Borough of Bridgend
09.2023 -

GCSEs - Philosophy and Ethics

Brynteg
Bridgend, County Borough of Bridgend
09.2023 -

GCSEs - Art

Brynteg
Bridgend, County Borough of Bridgend
09.2023 -

NVQ Level 1 - Duke of Edinburgh's award

Brynteg
Bridgend, County Borough of Bridgend
09.2023 - 06.2024

Skills

  • Confidentiality respect
  • Technical competence
  • Relationship building
  • Negotiation skills
  • Proactive engagement
  • Disability care
  • Non-judgmental attitude
  • Motivational skills
  • Craft activities
  • Social support
  • Self-awareness
  • Learning difficulty assistance
  • Compassionate nature
  • Time management
  • Customer service
  • Communication skills
  • Resourcefulness
  • Effective multitasking
  • Cash handling proficiency
  • Presentation standards
  • Fault-Finding in retail systems
  • Proactive attitude
  • Money transactions
  • Flexible
  • Cash handling
  • Customer Service

Affiliations

  • I love all animals, especially Cats.
  • I enjoy applying theatrical make up
  • I enjoy going to the Cinema and Socialising

Accomplishments

I have received my Bronze Duke of Edinburgh's Award and plan to complete my Silver Award next

Languages

Spanish
Beginner

Timeline

Volunteer support worker

Gemma Nicol
01.2024 - Current

GCSEs - English

Brynteg Comprehensive School
09.2023 -

GCSEs - Maths

Brynteg
09.2023 -

GCSEs - Science

Brynteg
09.2023 -

GCSEs - Spanish

Brynteg
09.2023 -

GCSEs - Philosophy and Ethics

Brynteg
09.2023 -

GCSEs - Art

Brynteg
09.2023 -

NVQ Level 1 - Duke of Edinburgh's award

Brynteg
09.2023 - 06.2024
Isobel Nicol