Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Julia Duarte

London

Summary

Pursuing a career in law with strong academic qualifications, demonstrating expertise in legal research. Committed to continuous learning, with strong interpersonal skills and adaptability. Offers sharp analytical ability and a keen eye for detail, with knowledge of legal research and document drafting. A strong communicator with excellent problem-solving abilities and a proactive attitude, ready to apply and further develop research, drafting, and negotiation skills in a dynamic legal environment.


Overview

4
4
years of professional experience

Work history

Volunteer support worker

Citizens Advice Bureau
Harlow, Essex
07.2025 - Current
  • Provided compassionate support to individuals experiencing emotional and physical challenges.
  • Documented client progress and feedback to inform future care strategies and interventions.
  • Collaborated with colleagues to support project initiatives and achieve departmental goals.
  • Prepared comprehensive reports to facilitate informed decision-making process.

Content creator

Pentonville Lodge Stud
London
09.2024 - Current
  • Managed social media accounts, curating posts that resonated with target demographics and fostered community interaction.
  • Wrote and edited articles, blogs, and promotional materials that reflected the stables voice and messaging.
  • Organised content calendars to streamline production processes and ensure timely delivery of materials.
  • Produced compelling content by conducting thorough research.
  • Developed engaging content across multiple platforms to enhance the stables visibility.
  • Utilised analytics tools to monitor audience engagement and optimise content performance.
  • Collaborated with trainers and riders to enhance performance techniques and strategies.
  • Organised equipment and supplies for competitions to ensure smooth operations.

Customer coordinator

Lloyd's Pharmacy Clinical Homecare
Harlow, Essex
08.2023 - 10.2024
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.

Retail sales associate

Bershka
London
10.2022 - 01.2023
  • Welcomed customers and provided responsive assistance to improve store experiences.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Assisted in visual merchandising, improving shop floor appeal.

Personal assistant - managing director

Sahara Care Homes
London
09.2021 - 12.2021
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Copied, scanned and faxed documents to assigned recipients.
  • Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
  • Managed digital mailbox, delivered mail and telephone messages.
  • Photocopied and printed presentations and reports for meetings.
  • Screened and directed incoming phone calls and distributed correspondence effectively.
  • Relieved Managing Director of secretarial tasks by drafting correspondence and reviewing contracts.
  • Managed complex schedules for senior executives ensuring efficient time allocation.

Receptionist

The Lanesborough Club & Spa
London
07.2021 - 11.2021
  • Managed numerous daily calls and emails.
  • Diplomatically handled customers and members queries, concerns and complaints in person, by phone and email.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Strategically managed reservations to maximise bookings opportunities.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Warmly greeted customers within seconds, qualifying reason for visit and providing accurate information to maintain positive working relationships.

Waitress

Rumours Mayfair
London
05.2021 - 08.2021
  • Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
  • Provided attentive, professional front-of-house service, checking reservations and showing guests to correct tables.
  • Maintained excellent menu knowledge by participating in daily pre-shift menu meetings with kitchen staff.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.

Education

Masters of Law and SQE 1&2 Programme - LLM

BPP University
Holborn, Camden
09/2023 - 09/2024

Bachelor of Law - LLB

University of Westminster
London, ENG
09/2019 - 07/2023

Skills

  • Legal researching
  • Research and analysis
  • Strict confidentiality
  • Fluent in English and Portuguese
  • Writing and editing
  • Case management
  • Document preparation
  • Customer service
  • Strong work ethic
  • Problem-solving
  • Customer relations
  • Data Entry


Affiliations

  • Horse riding
  • Baking
  • Arts & Crafts

Languages

Portuguese
Native
English
Fluent
Spanish
Elementary

Timeline

Volunteer support worker

Citizens Advice Bureau
07.2025 - Current

Content creator

Pentonville Lodge Stud
09.2024 - Current

Customer coordinator

Lloyd's Pharmacy Clinical Homecare
08.2023 - 10.2024

Retail sales associate

Bershka
10.2022 - 01.2023

Personal assistant - managing director

Sahara Care Homes
09.2021 - 12.2021

Receptionist

The Lanesborough Club & Spa
07.2021 - 11.2021

Waitress

Rumours Mayfair
05.2021 - 08.2021

Masters of Law and SQE 1&2 Programme - LLM

BPP University
09/2023 - 09/2024

Bachelor of Law - LLB

University of Westminster
09/2019 - 07/2023

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Julia Duarte