Mehedy Hasan
London
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Work history
Private Hire Taxi Driver
Uber
london
08.2024 - Current
- Verified vehicle condition before each shift for optimum performance.
- Juggled multiple bookings efficiently, maximising productivity.
- Maintained cleanliness of vehicle, enhancing passenger comfort.
- Ensured passenger safety by adhering to all road regulations.
- Handled emergency situations calmly, prioritising passenger safety.
- Provided punctual transportation services to satisfy customer needs.
- Assisted passengers with luggage to ensure satisfactory experience.
- Remained alert during long shifts, ensuring optimal driving standards.
General Manager
Cell Planet & Gift Corner
London
01.2024 - 07.2025
- Maintains quality service by establishing communication between co workers and customers.
- Obtains profit contribution by managing staff and establishing and accomplishing business objectives
- Contributes to team effort by accomplishing related results as needed.
- Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
- Planning, organising, leading, controlling, decision- making
- Establishing plans, budgets, and results measurements.
Aircraft Operations
London City Airport
Royal Docks, United Kingdom
05.2019 - 10.2023
- Work as a customer service team
- Marshalling aircraft if needed.
- Communication with pilot, cabin crew and captain.
- Sorting out the flights and baggage countdown paperwork.
- Loading instructions report make
- Assisting with the pushback and towing
- Deicing and other duties as assigned
- Scanned baggage ahead of loading to verify quantities against specifications.
- Ensured smooth operations by promptly addressing mechanical issues in ground service vehicles.
- Operated ground service equipment to maintain punctual flight departures.
- Followed safety guidelines when operating in hazardous environments.
Security Officer (Receptionist)
ACPD Corporation
Bow, United Kingdom
06.2014 - 05.2019
- Been monitoring the CCTV surveillance equipment
- Receiving phone calls and answering queries.
- Every hour patrolling the building grounds.
- Observing during patrolling and CCTV monitoring for any signs of crime or disturbances.
- Monitoring vehicle access and pedestrian access gates.
- Helping customers to find the appropriate building department.
- Maintaining safe and secure environment for customers and employees.
Education
BSc (Hons) - International Tourism and Hospitality Management
University of Sunderland London Campus
London, Essex 10.2018 - 06.2021
Certificate of Higher Education - Skills for the Workplace
University of Wales Trinity Saint David London Campus
Oval, London 02.2017 - 04.2018
Higher secondary school certificate -
Hajji Asmat College
Bhairab, Kishoreganj 08.2007 - 07.2009
Secondary School Certificate - Business Studies
Bhairabi KB Pilot High School
Dhaka, Bhairabi Bazar 08.2002 - 06.2007
Skills
- Quick problem solver
- High energy
- Organised individual
- Thrives in fast-paced environment
- Flexible schedule capability
Timeline
Private Hire Taxi Driver
Uber
08.2024 - Current
General Manager
Cell Planet & Gift Corner
01.2024 - 07.2025
Aircraft Operations
London City Airport
05.2019 - 10.2023
BSc (Hons) - International Tourism and Hospitality Management
University of Sunderland London Campus
10.2018 - 06.2021
Certificate of Higher Education - Skills for the Workplace
University of Wales Trinity Saint David London Campus
02.2017 - 04.2018
Security Officer (Receptionist)
ACPD Corporation
06.2014 - 05.2019
Higher secondary school certificate -
Hajji Asmat College
08.2007 - 07.2009
Secondary School Certificate - Business Studies
Bhairabi KB Pilot High School
08.2002 - 06.2007