Meghann Bigg
Dorchester,UK
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Survey's Co -Ordinator
RiskSTOP
Dorchester, Dorset
02.2024 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
BUSINESS SUPPORT ADMINISTRATOR
STARS DORSET
DORCHESTER, DORSET
04.2022 - 11.2023
- Answering Emails from internal staff and external - queries about counselling waiting lists or dealing with general operations.
- Booking in appointments for people to start counselling - following up with client via text and sorting paperwork out
- Created spreadsheets about our counselling waiting lists and cross referencing the data we have on the system
- Being out on reception and greeting clients, being front of house and first point of contact for all queries both internal and external.
- Answering the phone and communicating to people who have general queries, and I try to deal with it to the best of my ability.
TRANSPORT DEVELOPMENT SUPPORT OFFICER
DORSET COUNCIL
DORCHESTER, DORSET
12.2018 - 03.2022
- My main role was organising transport for children with special educational needs in Dorset.
- I worked in a small team, with two other colleagues and we transported over 1,000 children so I am used to a heavy workload and pressure within a job.
- I also offered friendly and efficient service to customers, as we were always on the phone taking queries about transport and other areas of the job.
- The job was very varied, and I also did the short term invoices for the transport we provided - so I am used to dealing with a wide range of tasks and strive to provide excellent service within any job I do.
ADMINISTRATIVE ASSISTANT
SAINSBURY'S
WEYMOUTH, DORSET
07.2018 - 12.2018
- My main duties were using the computer, and maintaining the stock of the store and distributing out new marketing within the store.
- When I was using the computer, I was using a system called prodsmart and we used microsoft excel spreadsheets - which I have used for a long time since middle school.
- I also did work on the tills, when needed so I was interacting with members of the public and strive to provide excellent customer service.
CINEMA HOST
ODEON CINEMAS
DORCHESTER, DORSET
07.2017 - 06.2018
- As a host you are the first point of contact for many people, so again I am responsible for maintaining the standards of the building and myself.
- Also, in this position you get to interact with many people and build up your customer service skills. This can come from guests having queries to sorting out a problem within the business, a resolution to a fault is always something that I strive to find and is a skill that I will bring to any forthcoming position.
SALES ASSISTANT
MIRIARI
DORCHESTER, DORSET
06.2016 - 06.2017
- Main priorities were maintaining the standards of the shop as I was the first point of contact for customers when they entered the shop. This meant regularly cleaning of the premises and the stock in order to look appealing to the public.
Education
GCSE - English Literature, English Language, Geography, Religious Studies, Additional Science, Mathematics
THE THOMAS HARDYE SCHOOL
DORCHESTER, OXF 01.2012 - 07.2016
A-Level - English Language, Media Studies
THE THOMAS HARDYE SCHOOL
DORCHESTER, OXF 07.2015 - 07.2016
Skills
- Administrative support
- Basic IT support
- Report writing skills
- Business administration
- Appointment setting
- Excel proficiency
- Microsoft Office proficiency
- Office administration
- Appointment scheduling
- Data Entry
- Communication skills
Timeline
Survey's Co -Ordinator
RiskSTOP
02.2024 - Current
BUSINESS SUPPORT ADMINISTRATOR
STARS DORSET
04.2022 - 11.2023
TRANSPORT DEVELOPMENT SUPPORT OFFICER
DORSET COUNCIL
12.2018 - 03.2022
ADMINISTRATIVE ASSISTANT
SAINSBURY'S
07.2018 - 12.2018
CINEMA HOST
ODEON CINEMAS
07.2017 - 06.2018
SALES ASSISTANT
MIRIARI
06.2016 - 06.2017
A-Level - English Language, Media Studies
THE THOMAS HARDYE SCHOOL
07.2015 - 07.2016
GCSE - English Literature, English Language, Geography, Religious Studies, Additional Science, Mathematics
THE THOMAS HARDYE SCHOOL
01.2012 - 07.2016