Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Elisha Helene

Gillingham,United Kingdom

Summary

I completed years of Health and Social Care at Mid-Kent College following completion of my GCSE's at secondary school., I thoroughly enjoyed Health and Social Care and found it extremely beneficial to my professional development. I found great value in communicating with different people across all levels, from taking instruction from my supervisors to fulfilling the needs of elderly care home patients. This invaluable experience afforded me the ability to provide a catered and individualised approach to my work, especially when collaborating on projects and creating an accessible service for all. I have excellent communication skills both written and verbal, together with a creative approach to problem solving. I have excellent IT skills including the use of Word, Access, and Excel, PowerPoint and Publisher and many other Trust systems. I undertake and fulfil all roles with integrity, and honesty. I am a very reliable, loyal, trustworthy and confidential individual, who treats colleagues and patients' with dignity and respect at all times and leads by example. I have a strong desire to achieve and am incredibly self-motivated with a flexible approach. I am able to identify when I require further training and development opportunities. I believe I have all the knowledge, experience and skills required for this role and be a valuable asset to the team take pride in being a caring, hard-working and trustworthy person. I am always punctual and reliable with a reputation of fully dedicating myself to a role. I am open and eager to learn new skills to broaden my knowledge and progress in my career. I excel in independent tasks and skilfully manage team projects. I am reliable, flexible, able to work to tight deadlines and remain calm and effective under pressure. I believe that I apply all of these aspects to every situation and task that confronts me.

Overview

5
5
years of professional experience
20
20
years of post-secondary education

Work history

Theatre Rota Co-ordinator

Medway Foundation Trust
02.2023
  • During my current role, I complete monthly roster for main theatres department
  • I complete the allocations on a rolling 6 week to comply with the 6-4-2 policy
  • Daily checking of next day's allocations to ensure any sickness is accounted for and covered - this includes staff rostered finish times to ensure the late shift is covered.(Friday to ensure weekend allocations match roster)
  • I complete all timesheets for the department
  • I am required to ensure all shifts that are out to bank and agency are correct and for the correct skill mix
  • I advertise any extra lists requested to be covered in a timely manner
  • I am responsible for marking staff in as present on the allocation board to ensure staff commence shift on time and for fire safety
  • I maintain closed loop of communication with the floor-coordinator regarding last minute shift changes/cover/sickness.

Housekeeping Administrator

Medway Foundation Trust
06.2022 - 02.2023
  • During my time working within the housekeeping team, I worked closely with the departments Team Leaders and Assistant Manager in organising staff cover for sickness and annual leave using the Trusts payroll software systems
  • I assisted the department with collating data to be taken to other divisional meetings in order to display the department's efficiencies.

Main Reception Telecoms Team

Medway Foundation Trust
12.2020 - 06.2022
  • During my time working on the main reception for the Trust, i worked closely with the telecoms team as well as wider clinical/non-clinical teams across the whole Trust
  • The role was patient facing which I really enjoyed being able to offer help and comfort patients where necessary
  • The role included admin duties, a high level on interpersonal skills and good communications skills.

Administration Assistant

Overbury Estates
06.2019 - 10.2019
  • During my time with Overbuy Estates I worked independently and as part of a team
  • I filed documents following all GDPR guidelines, arranged maintenance works with contractors and customers
  • I also input figures in to spreadsheets to ensure the contractors receive there expenses.

Waitress

Angels Catering
04.2019 - 09.2019
  • During my time working weekends the duties were serving food and drink to wedding and function guests, this would be table service and counter service
  • I would need to be observant to ensure guest glasses were full at all times and clear plates when finished
  • I would also be involved in clearing and cleaning plates etc

Care Assistant

Charing House Care Home
01.2018 - 11.2018
  • I completed work experience along side my college course at Charing House
  • As part of my work experience i worked along side other carers helping with the residents needs ie serving them meals (helping with actually eating the food and distributing to the residents), comforting and spending time residents on a day to day, cleaning away food and waste, joining in with ideas on ways to entertain the residents.

Education

GCSEs -

Brompton Academy
09.2013 - 05.2018

BTEC Health and Social Care Level 1 - undefined

Brompton Academy
09.2013 - 05.2018

BTEC Business Studies - undefined

Brompton Academy
09.2013 - 05.2018

BTEC Photography - undefined

Brompton Academy
09.2013 - 05.2018

BTEC Health and Social Care Level 2 - undefined

Midkent College
09.2018 - 05.2020

Skills

  • Leadership skills
  • Employee management
  • Customer relationship building
  • Operational support
  • Outstanding customer service
  • HR policies and procedures
  • Team oversight
  • Staff performance management
  • Administrative support
  • Task delegation
  • Administrative leadership
  • Document control
  • Email inbox management
  • Deadline management
  • Microsoft Office
  • Invoice processing

Custom

Reference available upon request

Timeline

Theatre Rota Co-ordinator

Medway Foundation Trust
02.2023

Housekeeping Administrator

Medway Foundation Trust
06.2022 - 02.2023

Main Reception Telecoms Team

Medway Foundation Trust
12.2020 - 06.2022

Administration Assistant

Overbury Estates
06.2019 - 10.2019

Waitress

Angels Catering
04.2019 - 09.2019

BTEC Health and Social Care Level 2 - undefined

Midkent College
09.2018 - 05.2020

Care Assistant

Charing House Care Home
01.2018 - 11.2018

GCSEs -

Brompton Academy
09.2013 - 05.2018

BTEC Health and Social Care Level 1 - undefined

Brompton Academy
09.2013 - 05.2018

BTEC Business Studies - undefined

Brompton Academy
09.2013 - 05.2018

BTEC Photography - undefined

Brompton Academy
09.2013 - 05.2018
Elisha Helene