Qualified and experienced equine groom providing high standards of practice to promote equine welfare. Committed to improving owner understanding of equine physiology and their corresponding nutritional needs. Consistently sole charging numerous yards, but with the ability to work well as part of a team. Also a friendly Customer Service Advisor skilled in face-to-face and telephone customer care, working well in a team office environment. Organised and proactive for responsive support in busy, pressured environments.