Megan O'Neill
Lisburn
Summary
Dedicated Student finishing their final year of A Levels at Belfast Metropolitan College. Inspiring to go to Ulster University to peruse a degree in Business. Great customer service skills with high levels of communication and efficiency when leading a team to ensure productivity.
Overview
4
4
years of professional experience
Work history
Sales Assistant
Iceland
Lisburn
2025.02 - Current
- Picked and packed online orders accurately and efficiently to meet daily targets.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Assisted customers with product selection for optimal satisfaction.
- Improved customer service by efficiently handling queries and complaints.
- Managed large sums of money for safekeeping and organised till balance at shift end.
Intern Youth Worker
Youth Initiatives
Lisburn
2025.08 - 2026.04
- Created Marketing Material such as flyers and leaflets to raise awareness on programmes to increase footfall.
- Boosted online presence through regular updates and posts on various social media channels.
- Provided emotional support during challenging times, ensuring well-being of youths under care.
- Coordinated educational programmes for cultivation of critical thinking skills among youths.
- Evaluated effectiveness of youth programs adjusting strategies as required for maximum impact.
Team member
Sai Kung Night
Lisburn
2022.09 - 2024.11
- Ensured timely delivery of orders to maximise positive customer experiences.
- Managed cash register, maintained accuracy in all transactions.
- Collaborated with kitchen staff to expedite food preparation process.
- Packaged take-away orders carefully to prevent spillage or damage during transport.
Volunteer Worker
Hospice Shop
Lisburn
2022.02 - 2023.02
- Supported team members in busy periods for enhanced productivity.
- Maintained stock levels for smoother operations.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Enhanced shop's aesthetic appeal by creating eye-catching window displays.
- Assisted in sorting and pricing donations for streamlined operations.
Education
GCSEs -
Fort Hill Integrated College
Lisburn A-Levels -
Belfast Metropolitan College
BelfastOCN -
Youth Initiatives
BelfastA-Levels -
Lurgan College
Armagh, Armagh City Banbridge and CraigavonSkills
- Initiative taking
- Good communication skills
- Team working
- First Aid
- Efficient Organisation/ Time management
- High levels of Leadership
Timeline
Intern Youth Worker
Youth Initiatives
2025.08 - 2026.04
Sales Assistant
Iceland
2025.02 - Current
Team member
Sai Kung Night
2022.09 - 2024.11
Volunteer Worker
Hospice Shop
2022.02 - 2023.02
GCSEs -
Fort Hill Integrated College
A-Levels -
Belfast Metropolitan College
OCN -
Youth Initiatives
A-Levels -
Lurgan College