Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Certification
Languages
References
Timeline
Generic

Martyna Duzewska

Birmingham,West. Midlands

Summary

Detail-oriented English Literature student and Substack writer with a sharp eye for language and a genuine love of editing. I take initiative, write clearly under pressure, and bring strong research skills from academic work. With experience in fast-paced customer-facing roles, Confident in communicating professionally by email and in improving the customer experience through efficient, thoughtful service. Fluent in English and conversationally fluent in Polish, I’m now looking to grow in editorial and communications work where precision, tone, and care matter.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Sales assistant

Blue Banana
Cardiff
07.2025 - Current
  • Handled cash transactions swiftly, ensuring accurate accounting at end of each shift.
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Collaborated effectively with team members to meet sales targets
  • Increased sales by 10%!

Bar Staff

Barbaras Bier Haus
Cardiff
01.2025 - 07.2025
  • Engaged in upselling techniques, boosting sales revenue.
  • Helped organise special events
  • Assisted in training new staff, contributing to team efficiency.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.

Volunteer

Cats Protection Charity
Birmingham
03.2023 - 01.2024
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Education

A-Levels - English Literature, Politics and Religious Studies

Solihull School
Solihull
09.2022 - 05.2024

Bachelor of Arts - English Literature and Creative Writing

Cardiff Metropolitan University
Cardiff
09.2025 -

Teaching Placement - English

Tile Cross Academy
Birmingham
01.2026 - 05.2026

Skills

  • Blog writer on Substack
  • Initiative taking
  • Drafting emails
  • Academic research
  • Language proficiency - fluent in English & Polish
  • Problem-solving
  • Communication skills

Affiliations

  • Blog writing
  • Russian Literature
  • Reading
  • Content creation
  • Horse riding

Certification

  • Health & Safety Training
  • First Aid / Food Safety

Languages

Polish
Native
English
Native

References

References available upon request.

Timeline

Teaching Placement - English

Tile Cross Academy
01.2026 - 05.2026

Bachelor of Arts - English Literature and Creative Writing

Cardiff Metropolitan University
09.2025 -

Sales assistant

Blue Banana
07.2025 - Current

Bar Staff

Barbaras Bier Haus
01.2025 - 07.2025

Volunteer

Cats Protection Charity
03.2023 - 01.2024

A-Levels - English Literature, Politics and Religious Studies

Solihull School
09.2022 - 05.2024
Martyna Duzewska