George Guidera
Borehamwood,Hertfordshire
Summary
Highly skilled professional with expertise in time management, organisation, and project coordination, ensuring tasks are completed efficiently and aligned with team objectives. Demonstrates strong verbal and written communication abilities, adept at client correspondence and delivering clear, professional reports. Experienced in customer service and client support, providing tailored solutions with empathy and initiative to meet diverse needs. Proficient in adapting to dynamic environments while optimising time and resources to drive operational success. Committed to contributing effectively to organisational goals through a proactive approach and dedication to excellence.
Overview
14
14
years of professional experience
2015
2015
years of post-secondary education
Work history
Sales Assistant
CEX Borehamwood
Borehamwood
2025.09 - 2026.02
- Money handling.
- Handling of customer information and following GDPR requirements
- Often assessing and handling various items including various electronic goods.
- Providing excellent customer service and helping customers with any questions and issues they may have.
- Managed till operations smoothly, reducing waiting time for customers.
- Conducted daily inventory checks to manage stock levels accurately.
- Built strong relationships with regular customers for repeat business.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Freelance Content Producer – Various Projects
Various Content Creators
2012.01 - 2026.02
- Coordinated creative projects from planning to delivery, ensuring timely completion and alignment with client objectives.
- Managed feedback, version control, and final output, ensuring high-quality deliverables through effective digital tool utilisation.
- Developed production timelines and tracked progress, reinforcing ability to priorities & multitask under pressure.
- Liaised with team members and external collaborators, facilitating effective communication and resolution of creative challenges.
- Scheduled tasks, managed deadlines, and collaborated with contributors, mirroring admin and project coordination duties.
- Adapted and proofread written content, applying high standards of grammar, formatting, & consistency.
Factory Operator
UGO Foods
London
2023.07 - 2023.11
- Operated machinery efficiently in a fast-paced environment while adhering to strict safety & quality standards.
- Maintained cleanliness and hygiene in line with industry regulations, demonstrating attention to detail and compliance.
- Adapted quickly to changing workloads and willingly took on additional responsibilities, showing flexibility and a strong work ethic.
Call Centre Agent
JAM Telephone Answering Service
London
2017.03 - 2023.02
- Delivered professional and courteous telephone support, managing high volume of calls for diverse client businesses.
- Resolved enquiries, complaints, and technical issues with diplomacy and effective problem-solving.
- Maintained accurate records and cultivated deep understanding of client requirements to provide tailored customer service in target-driven environment.
Sales Assistant
Picsolve
London
2017.01 - 2017.12
- Delivered excellent customer service in a busy retail setting, dealing confidently with customer queries and sales transactions.
- Handled cash and card payments accurately, maintaining a high level of reliability and trustworthiness.
- Supported team operations, contributing to a positive and efficient working environment.
Education
A-Levels - Film Studies: B, Drama: Distinction, Creative Writing: C
Elstree Screen Arts Academy
GCSEs - 8 GCSEs (A-C-)
Hertswood Academy
Skills
- Time Management & Organisation: Proven ability to manage multiple tasks, meet tight deadlines, and stay organised in fast-paced environments
- Verbal & Written Communication: Strong communicator with experience handling client correspondence, writing reports, and conveying information clearly and professionally
- Customer Service & Client Support: Background in handling enquiries and providing helpful, friendly service tailored to client or customer needs
- Project Coordination: Familiar with planning and tracking progress on administrative and creative projects, ensuring tasks stay on schedule and aligned with team goals
- Adaptability & Initiative: Comfortable adapting to new systems, procedures, and priorities; takes initiative to solve problems and support day-to-day operations
- Initiative taking
- Strong empathy
- Time optimisation
INTERESTS
Film projects, Writing and producing short films and audio plays. Exploring innovative video styles and techniques.
Affiliations
- Filmmaking
- Writing
- Editing
- going to the gym
PROFESSIONAL EXPERIENCE
British Heart Foundation, Customer Service Assistant (Volunteer), London, 2012-01, 2016-12, Operated tills and managed inventory, ensuring smooth daily operations in a retail setting., Assisted with promotional activities, product displays, and stock organisation., Provided helpful and friendly service to customers, building strong communication and interpersonal skills.
Languages
English
Native
References
References available upon request.
Timeline
Sales Assistant
CEX Borehamwood
2025.09 - 2026.02
Factory Operator
UGO Foods
2023.07 - 2023.11
Call Centre Agent
JAM Telephone Answering Service
2017.03 - 2023.02
Sales Assistant
Picsolve
2017.01 - 2017.12
Freelance Content Producer – Various Projects
Various Content Creators
2012.01 - 2026.02
GCSEs - 8 GCSEs (A-C-)
Hertswood Academy
A-Levels - Film Studies: B, Drama: Distinction, Creative Writing: C
Elstree Screen Arts Academy