Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Megan Alys Jelfs

Northwich,Cheshire

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalised customer experiences while offering expertise in coffee production and preparation. Maintains a positive attitude

during peak hours. Friendly, punctual and enthusiastic team player.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work history

Barista Maestro

Costa Coffee
Winsford, Cheshire
10.2021 - Current
  • Led daily operations and supervised a team of 6+ in a high-volume environment.
  • Trained and mentored new baristas, supporting their development and performance.
  • Managed inventory, stock orders, and rota scheduling.
  • Maintained high service standards and supported the store in consistently meeting sales and customer satisfaction KPIs.
  • Acted as the point of contact during management absence, ensuring smooth store operations.
  • Delivered exceptional service, contributing to repeat patronage from satisfied customers.
  • Handled customer complaints promptly, resulting in improved client relations over time.

Barista

ODEON Cinemas
Northwich, Cheshire
08.2019 - 10.2021
  • Delivered outstanding customer service in fast-paced environments.
  • Prepared high-quality drinks consistently while maintaining cleanliness and efficiency.
  • Developed strong communication and teamwork skills.
  • Regularly supported shift supervisors with closing duties and store preparation.

Education

A-Levels - Law, Psychology and Applied Science

Sir John Deane's Sixth Form College
Cheshire West and Chester, Cheshire
09.2018 - 06.2021

Bachelor of Arts - Criminology

University of Law
Manchester
09.2022 - 06.2025

Skills

  • Team supervision
  • Customer service
  • Conflict resolution
  • Efficient work pace
  • Punctuality maintenance
  • Patience and tolerance

Affiliations

  • Crochet
  • Reading
  • Fitness

Accomplishments

Dissertation "Do Secondary Schools Foster Crime in Young People?"


Explored how school environments can contribute to criminal behaviour in youth, focusing on factors such as uniform policies and deindividualisation, the school-to-prison pipeline, disciplinary practices, and student-teacher relationships.

References

References available upon request.

Timeline

Bachelor of Arts - Criminology

University of Law
09.2022 - 06.2025

Barista Maestro

Costa Coffee
10.2021 - Current

Barista

ODEON Cinemas
08.2019 - 10.2021

A-Levels - Law, Psychology and Applied Science

Sir John Deane's Sixth Form College
09.2018 - 06.2021

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Megan Alys Jelfs