Kamalesh Raghavendra
Summary
Attentive hotel front desk professional with 4 years of experience delivering excellent customer service and administration. Excels in service coordination, booking management and query resolution. Dependable and efficient team player with talents for professional communication and organisation.
Overview
3
3
years of professional experience
Work History
Night Porter
Carrington house hotel
Bournemouth, Dorset
2025.09 - Current
- Provided warm, friendly welcome to visitors, maintaining an excellent first impression.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Handled reception phone calls to answer questions, resolve complaints and redirect calls.
- Welcomed guests warmly when entering hotel, registering arrival on booking systems.
Counter Cashier
Branksome food and wines
Bournemouth
2025.03 - 2025.09
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed transactions quickly and accurately, reducing customer wait times at the checkout.
- Consulted with customers to help with purchasing decisions.
Kitchen Staff Member
Urban garden
Bournemouth
2024.01 - 2024.11
- Washed and put away cookware, utensils and dishes.
- Stored food according to safety procedures, protecting from spoilage and preventing waste.
- Maintained high levels of kitchen hygiene, including cleaning surfaces and equipment regularly.
Front of House Team Member
Renaissance race course hotel
2023.02 - 2023.12
- Provided warm, friendly welcome to visitors, maintaining an excellent first impression.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Maintained cleanliness and organisation in dining and service areas, adhering to health and safety regulations.
Education
Postgraduate degree - Msc in International hospitality business management
Bournemouth University
Poole2026-01
Skills
- Customer service
- Kitchen hygiene
- Health and safety
- Time management
- Multitasking
Timeline
Night Porter
Carrington house hotel
2025.09 - Current
Counter Cashier
Branksome food and wines
2025.03 - 2025.09
Kitchen Staff Member
Urban garden
2024.01 - 2024.11
Front of House Team Member
Renaissance race course hotel
2023.02 - 2023.12
Postgraduate degree - Msc in International hospitality business management
Bournemouth University