Summary
Overview
Work history
Education
Skills
Timeline
Generic

MD ZUMMAN MIAH

London

Summary

Hospitality professional with extensive experience in table service, bartending, and barista roles. Expertise in food and beverage knowledge, dining room setup, and POS systems, ensuring efficient operations and high-quality customer service. Proficient in inventory management and basic accounting, driving effective business practices. Focused on enhancing guest experiences through clear communication and commitment to customer satisfaction.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work history

Waiter

Trafalgar Tavern
London, England
11.2025 - 02.2026
  • Provided excellent customer service through friendly and polite interactions, fostering positive customer experiences.
  • Resolved complaints effectively by empathetically listening and offering tailored solutions.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Maintained professional appearance throughout shifts, enhancing establishment's image.

Food runner

Trafalgar Tavern
London, England
03.2023 - 11.2025
  • Delivered excellent service by understanding and meeting specific dietary needs or preferences of guests.
  • Responded promptly to customer requests and complaints to ensure quality service.
  • Maintained efficient restaurant operations through collaboration with staff, leading to higher customer satisfaction.
  • Coordinated front-of-house and back-of-house teams to enhance kitchen efficiency.

Education

Bachelor of Business Administration - Finance

Eastern University
Bangladesh
03.2015 - /2019

Master of Business Administration - Finance

University of Portsmouth
Portsmouth, England
09.2022 - 10.2023

Skills

  • Table service
  • Food and beverage knowledge
  • Bartending
  • Barista experience
  • POS Systems
  • Dining room setup
  • Inventory management
  • Basic accounting
  • Customer Service
  • Clear communication

Timeline

Waiter

Trafalgar Tavern
11.2025 - 02.2026

Food runner

Trafalgar Tavern
03.2023 - 11.2025

Master of Business Administration - Finance

University of Portsmouth
09.2022 - 10.2023

Bachelor of Business Administration - Finance

Eastern University
03.2015 - /2019
MD ZUMMAN MIAH