Md Toslim Hossain
Milton Keynes
Summary
Motivated and dependable retail professional with strong experience in customer service, stock management, and cash office operations. Currently working as a Customer Trading Assistant at Sainsbury's, I have built a deep understanding of store operations, cash handling, and team coordination. Having also worked in M&S and Subway, I bring a well-rounded perspective on customer experience and retail standards. Eager to take the next step in my career as a Customer Trading Manager, particularly in a leadership role at Sainsbury's Milton Keynes.
Overview
3
3
years of professional experience
Work History
Customer Trading Assistant
Sainsbury's
Tottenham Court Road, London
10.2022 - 04.2025
- Manage cash office operations including change issuing, tills balancing, bank deposits, and discrepancy resolution
- Provide support across the shop floor during peak hours and staff absences
- Collaborate with night and day teams to ensure smooth transition of store readiness
- Assist customers, solve problems on the shop floor, and ensure high standards of service
Customer Assistant
Marks & Spencer Food
Finsbury Park, London
06.2024 - 09.2024
- Worked in the grocery section receiving deliveries, using M&S systems to manage stock efficiently
- Ensured products were replenished accurately and shelves remained full and tidy during evening hours
- Supported team with customer queries and helped maintain store presentation standards
Sandwich Artist
Subway
Poplar
12.2024 - 03.2025
- Worked flexible hours during winter vacation, covering busy closing shifts and weekend operations
- Prepared sandwiches and completed meat prep in line with hygiene and quality standards
- Responsible for closing duties including cleaning, inventory prep, and till reconciliation
- Delivered quick and friendly service while maintaining food safety and operational accuracy
Education
BSc (Hons) - Computer Science
University of Greenwich
09.2022 -
Higher Secondary Certificate - Science
Habibullah Bahar College
Dhaka /2019 - /2021
Skills
- Cash office operations and reconciliation
- Team collaboration and communication
- Flexible
- Reliable
- Adaptable to shift work
- Stock control and merchandising
- Problem-solving
- Decision making under pressure
- Customer-focused
- Committed to service excellence
Accomplishments
- Completed Microsoft 365 Fundamentals Specialization through Coursera, instructed by Microsoft
- Recognised with the Love it Friday award in Region 19 at Sainsbury’s on 24 January 2025
References
Rumana Pervin
Customer Trading Manager
Sainsbury’s Tottenham Court Road
Phone: 07861 469835
Email: rumana.pervin@sainsburys.co.uk
Md Tanveer Hossain
Assistant Store Manager
John Lewis Opticians (David Clulow), Milton Keynes
Phone: 07775 277617
Email: mdtanveerhossain915@gmail.com
Timeline
Sandwich Artist
Subway
12.2024 - 03.2025
Customer Assistant
Marks & Spencer Food
06.2024 - 09.2024
Customer Trading Assistant
Sainsbury's
10.2022 - 04.2025
BSc (Hons) - Computer Science
University of Greenwich
09.2022 -
Higher Secondary Certificate - Science
Habibullah Bahar College
/2019 - /2021
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