Tim Morgan
Bristol and Bridgwater
Summary
Dedicated professional with extensive experience in supporting young adults in developing independent living skills and engaging in community activities. Proven background in customer service and technical support, enhancing communication and problem-solving abilities. Skilled in building positive relationships with diverse customers, colleagues, and service users. Committed to fostering inclusive environments and empowering individuals to achieve their goals.
Overview
24
24
years of professional experience
Work History
Customer Trading Assistant
Sainsburys
Bridgwater
04.2026 - 06.2026
- Kept shelves neat, clean and organised through visual merchandising.
- Handled stock with due care and attention, limiting damage and unnecessary waste.
Warehouse Assistant
Morrisons
Bridgwater
03.2026 - 04.2026
- Picked and packed customer orders with accuracy, meeting daily productivity targets.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
Mental Health Support Worker
community therapeutic services
Bridgwater
01.2026 - 03.2026
- Delivered one-to-one support, tailoring approaches to meet the unique needs of each client effectively.
- De-escalated violent, aggressive and threatening behaviour.
- Helped patients live independent and fulfilling lives by teaching life skills, offering emotional support and encouraging individuals to use their abilities.
Support Worker (Housing)
Discovery
Bridgwater
07.2025 - 11.2025
- Conducted regular welfare checks and risk assessments to maintain safety and well-being of clients.
- Participated in team meetings and training sessions to enhance professional development and service delivery.
- Built trusting relationships with clients, offering emotional support and guidance through challenges.
Support Worker
Voyage Care
Bridgwater
01.2025 - 05.2025
- Offered emotional support and companionship, reducing feelings of isolation among clients.
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
- Encouraged service users to be independent and active members of society.
Support Worker (Housing)
cintre
Bristol
11.2022 - 05.2024
- Managed administrative duties, such as report writing and maintaining accurate client records.
- Navigated complex cases involving substance misuse, mental health issues, and homelessness.
- Delivered housing advice and assistance, helping clients secure stable and suitable accommodation.
Support Worker
K2 care
Cheltenham
01.2023 - 11.2023
Support Worker
cotswolds supported living
Cheltenham
07.2018 - 01.2023
Support Worker in Occupational Therapy
expeditions living
Cheltenham
11.2015 - 05.2018
- Assisted young adults in their homes, promoting independence and life skills.
- Facilitated community integration through leisure and educational activities.
- Provided emotional and practical support, enhancing client wellbeing.
- Managed medication administration and care planning with a person-centered approach.
- Communicated effectively with clients and their families to understand and achieve goals.
IT Service Desk Analyst
Capita Life and Pensions
Cheltenham
09.2014 - 11.2015
- Analysed support ticket trends, recommending improvements to IT services and processes.
- Used support tickets to track and speed up incidents.
- Used remote access to navigate and link to customer computers.
General Assistant
sainsburys
Bridgwater
08.2002 - 09.2011
- Delivered exceptional customer service, resolving queries and complaints with professionalism and courtesy.
- Monitored existing stock on daily basis, accurately submitting orders to maintain optimal inventory levels.
Education
City and Guilds Level 2 - Health and Social Care
Strode College
Street, Somerset06.2010
Bachelor of Arts - Popular Music
University of Gloucestershire
Bristol, Gloucestershire05.2014
National Diploma - Music Technology
Strode College
Street, SomersetSkills
- Microsoft Word
- Excel
- Outlook
- Writing technical reports
- Multimedia software
- Excellent communication
- Interpersonal skills
- Care planning
- Medication administration
- Client support
Custom Section
- Microsoft Word
- Excel
- Outlook
- Writing technical reports
- Using multimedia software
- Excellent communication and interpersonal skills
- Experience in care planning
- Medication administration
- Client support
Timeline
Customer Trading Assistant
Sainsburys
04.2026 - 06.2026
Warehouse Assistant
Morrisons
03.2026 - 04.2026
Mental Health Support Worker
community therapeutic services
01.2026 - 03.2026
Support Worker (Housing)
Discovery
07.2025 - 11.2025
Support Worker
Voyage Care
01.2025 - 05.2025
Support Worker
K2 care
01.2023 - 11.2023
Support Worker (Housing)
cintre
11.2022 - 05.2024
Support Worker
cotswolds supported living
07.2018 - 01.2023
Support Worker in Occupational Therapy
expeditions living
11.2015 - 05.2018
IT Service Desk Analyst
Capita Life and Pensions
09.2014 - 11.2015
General Assistant
sainsburys
08.2002 - 09.2011
City and Guilds Level 2 - Health and Social Care
Strode College
Bachelor of Arts - Popular Music
University of Gloucestershire
National Diploma - Music Technology
Strode College