Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Mahabub Alam

London,East london

Summary

Experienced professional specializing in supply chain management and logistics, with a strong focus on quality control. Proficient in Excel and cost accounting, ensuring effective supplier relationships and streamlined shipping processes. Demonstrated ability to resolve customer issues while providing exceptional service and menu guidance. Committed to enhancing merchandise planning and purchase order management to support business objectives.

Overview

6
6
years of professional experience

Work history

Waiter

Huckleberrys Kingscross
Caledonian Road, London, Greater London
01.2025 - Current
  • Welcomed guests promptly, ensuring comfort upon arrival.
  • Maintained cleanliness of tables and dining area to uphold a welcoming atmosphere.
  • Acquired extensive menu knowledge to deliver informed recommendations.
  • Served meals and drinks with focus on presentation and flavour.
  • Processed payments efficiently, managing cash and card transactions.
  • Managed over 100 costumer's in a day.

Assistant Merchandiser

Urmi Garments Ltd
Dhaka, Dhaka
02.2022 - 12.2024
  • Facilitated coordination among design, production, and suppliers for timely sampling and approvals.
  • Monitored purchase orders from placement to delivery to ensure punctual fulfilment.
  • Followed up with vendors regarding production status and shipment planning.
  • Assisted in monitoring quality checks to ensure compliance with buyer specifications.
  • Handled 20–30 shipments per season, depending on buyer demand and production calendar.

Housekeeper

Shinpukur Suits
Gulshan, Dhaka
06.2019 - 03.2021
  • Responsible for cleaning and maintaining up to 10 guest rooms per day, ensuring a consistently high standard of cleanliness and presentation.
  • Delivered quality housekeeping service, contributing to repeat business.
  • Provided extended support during peak seasons or staff shortages, demonstrating flexibility and commitment towards job role.
  • Catered to guests' requests, ensuring a personalised experience.
  • Prioritised tasks to consistently meet room readiness upon guest check-in.
  • Inspected rooms to assess cleaning and repair needs between guest stays.

Education

Master of Science - Engineering Management

University of East London
01.2025 -

Bachelor of Science - Textile Engineering

Northern University Bangladesh
01.2018 - 12.2021

Skills

  • Meal recommendation
  • Dining etiquette knowledge
  • Serving techniques
  • Friendly disposition
  • Bill calculation
  • Handling difficult customers
  • Supplier relationship maintenance
  • Excel proficiency
  • Judgement and decision making
  • Purchase order management
  • Merchandise planning
  • Cost Accounting
  • Team player
  • Shipping and receiving
  • Logistics management
  • Quality control implementation
  • Technical proficiency
  • Leadership proficiency
  • Customer relationship building
  • Supply chain management

Affiliations

  • Cricket: Captain of local u21s side. I lead weekly practices and coordinate matches.
  • Travel: Going places or having a specific interest in the language and culture of particular countries.

Timeline

Waiter

Huckleberrys Kingscross
01.2025 - Current

Master of Science - Engineering Management

University of East London
01.2025 -

Assistant Merchandiser

Urmi Garments Ltd
02.2022 - 12.2024

Housekeeper

Shinpukur Suits
06.2019 - 03.2021

Bachelor of Science - Textile Engineering

Northern University Bangladesh
01.2018 - 12.2021

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Mahabub Alam