MD FARHANUL HOQUE
London
Summary
Committed professional with broad background in implementation of operational and performance improvement initiatives. Utilises advanced interpersonal skills to build and sustain strong relationships with stakeholders. Strong communication skills to tactfully resolve conflict and manage grievances.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Team Member
Keynestz ltd
London
2025.01 - 2025.12
- Delivered high standards of customer satisfaction by ensuring rooms were clean, comfortable, and well-presented.
- Maintained cleanliness of guest rooms and public areas while efficiently completing daily housekeeping tasks.
- Demonstrated attention to detail when preparing rooms, including bed-making, replenishing amenities, and reporting maintenance issues.
- Followed strict hygiene, health & safety, and infection control standards in line with hotel policies.
- Assisted with inventory control by monitoring housekeeping supplies and restocking as required.
Assistant operations manager
Sanjida Electric and Electronics
derai, bangladesh
2021.01 - 2023.08
- Improved team productivity with regular training sessions.
- Handled crisis situations effectively, minimising disruption to operations.
- Coordinated equipment maintenance schedules, avoiding production downtime due to malfunctions.
- Streamlined office procedures to improve efficiency.
- Instituted policies that adhered strictly to environmental regulations.
- Implemented new inventory management system, increasing stock visibility.
- Spearheaded recruitment efforts, building a strong operations team.
- Coordinated logistics for timely delivery of goods.
- Assisted leadership team in meeting and exceeding revenue goals by identifying cost saving activities.
Education
Master's degree - Master in Business Administration
London Metropolitan University
London 2023.08 - 2024.10
Master's degree - History
National University
Sylhet 2012.12 - 2013.12
Bachelor's degree - History
National University
Sylhet 2008.11 - 2012.12
Skills
- Business development
- Financial reporting
- Budget management
- Logistics management
- Operations management
- Team training
- Financial Forecasting
- Duty management
- Budget reviews
- Change leadership
- Financial principles knowledge
Timeline
Team Member
Keynestz ltd
2025.01 - 2025.12
Master's degree - Master in Business Administration
London Metropolitan University
2023.08 - 2024.10
Assistant operations manager
Sanjida Electric and Electronics
2021.01 - 2023.08
Master's degree - History
National University
2012.12 - 2013.12
Bachelor's degree - History
National University
2008.11 - 2012.12