Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Varun Gopal.

gopal,UK

Summary

Motivated Team Member desiring to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Dynamic Sales Manager with 7 years of experience in Sales Management, B2B Sales, Business Development, Key Accounts Management, and Team Management. Proven track record of managing sales team for achieving sales targets & conducting sales promotional activities to increase the market share. Being onepoint contact for all stakeholders for sorting out any business gaps, resolve issues, create value, maximize growth & improve business performance by applying effective sales & technical skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in United Kingdom Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work history

Team Member

Pepe's Piri Piri
Harrow on the Hill, Harrow
11.2022 - Current
  • Prepared and packaged orders with precise presentation skills.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
  • Warmly greeted customers and proactively reduced wait times.
  • Demonstrated proper food handling and safety standards.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Offered exceptional customer service with strong product knowledge.
  • Set up cash drawers, verifying adequate change was available for smooth running of shift.
  • Operated fryer to create fresh and tasty fries quickly and efficiently.
  • Reduced risk of foodborne illness, following food safety and hygiene procedures across all tasks.
  • Completed daily cleaning lists to maintain tidy and welcoming dining areas.
  • Took orders at counter and drive-through with clear communication and professionalism.
  • Fried chicken, fish and potatoes to make different fast food dishes.
  • Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
  • Grilled meats for correct time to reach safe internal temperatures.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Greeted incoming customers, offered menu information and documented orders.
  • Handled customer complaints using quick decision-making to resolve issues.

Senior Consultant

Regalix India Pvt Ltd
Telangana, India
01.2022 - 09.2022
  • Addressed client enquiries and resolved issues and concerns.


  • Determined flaws and gaps and provided tactical solutions.


  • Completed profitable projects in collaboration with multidisciplinary teams and stakeholders.


  • Resourceful thinker capable of managing and delivering a mission-critical and high-value portfolio of projects with new business development within committed time and cost parameters, widely connected, and at ease in routing communication across technical hierarchy, clients, and stakeholders.

    • Drive sales revenue through new client acquisition and install the base expansion.

    • Managing a sales pipeline with a win rate of >30% and closing within a 30day sales cycle.

    • Effectively resolved queries and issues of customers and maintained quality and TAT of the transactions.

    • Actively seek out new sales opportunities through cold calling.

    • Responsible for handling sales process – techno-commercial offer submissions, product demonstration/presentation, discounts & credit negotiations, order bookings, billing & account receivables, etc.

    • Responsible for managing sales price & profit margins of the organization.
  • • Effective coordination with internal teams – production, marketing, finance & logistics team for smooth flow of business operations

    • Maintain strong business relationship with customer executives & managers through value added sales approach.

    • One-point contact for customers to support across sales process.

    • Have helped the team in resolving queries to bring everyone up to the speed.

    • Intimately know the ins and outs of your pipeline and accurately forecast onboarding.

    • Diligently input and update prospect and client information in Salesforce

    • Negotiate contracts with customers, procurement, finance, and legal teams to finalize long-term partnerships.

Machine Learning Data Associate

Amazon development centre India Private Limited
Hyderabad, India
08.2020 - 06.2021
  • Evaluated various impacts of ICT processes on current business priorities.


  • Optimised software testing to strengthen Quality Assurance (QA) measures.


  • Refined testing policies, procedures and scripts.


  • Evolved and documented detailed software testing plans to suit business needs.


  • Show Ownership and initiative when providing feedback for improvements to existing tooling that can increase the amount and quality of the data we process.
  • Deliver high-quality labeled data, using guidelines provided to meet Amazon KPIs, and using in-house tools and software.

    • Report issues with tools and software as and when they occur.

    • Maintained the Hourly TAT as per the business requirements.

    • Marked the location of the product through an HMI tool.

    • Judged the stow associate action whether he/she placed the product in the bin, or removed the product we need to analyze and submit the job.

    • Scheduled the team meeting when required.

    • Maintained strict confidentiality and follow all applicable Amazon policies for securing confidential information.

Sales & Marketing Coordinator

Z wave India Pvt Ltd
Hyderabad, India
08.2017 - 08.2020
  • Identified prospect needs and offered appropriate products and services.
  • Increased revenue through upselling and consistent contract renewals.
  • Demonstrated products to encourage purchases by showcasing features and benefits.
  • Took inbound calls from prospective clients, offering detailed quotations and breakdown of benefits.
  • Empathised with customers and translated technical concepts to promote understanding.
  • Delivered initial telephone consultations with warm leads, applying different sales strategies to overcome objections.
  • Employed proactive problem-solving to handle objections with professionalism.
  • Followed-up on prospective business opportunities and new clients to retain and expand client base.
  • Met targets for outbound calling to support marketing and awareness campaigns.
  • Generated leads through cold calling, industry networking and social media to reach monthly targets.
  • • Understanding the products specification of Z wave Technology controls home automation.

    • Responsible for achieving primary sales for allocated product lines and driving distributor field force to increase secondary sales & volume of business from end customers.

    Page 2 of 4 • Analyzing business development plans, sales forecasts, and sales activity plans for market growth opportunities.

    • Understanding the competitors and improving plans to beat the competitors.

    • Targeting the light automation dealers for the lighting controls.

    • Maintain a PR with the Clients and update about the stock details.

    • Attended a sales activity in luxury apartments to attract a large number of customer
  • Negotiated and closed sales to secure profitable deals and contracts.

Retail Management Trainer

Retail Hub solutions
Hyderabad, India
06.2016 - 06.2017
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Established clear budgets with sound controls to keep business operating with optimum finances.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
  • Followed industry trends and set pricing strategies to maximise business returns.
  • Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
  • Planned logistical operations for safe transportation, storage and sale of goods.
  • Analysed consumer data to predict future purchasing trends for informed decision-making.
  • Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
  • Evaluated products to select mix meeting current customer demand.
  • Formulated marketing and advertising strategies for continuous business growth.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • • Understanding the Retail Marketing and key performance indicators in the store

    • Negotiated with the forum marketing manager for promoting the products in a high prominent areas such as food courts.

    • Understanding the Competitive Analysis

    • Impact on the Business from the Competitors of New offers.

    • Achieving the set of targets for the Month.

    • Maintain a High level of Visual Merchandising standards to attract customers.

    • Maintain the window display, floor layouts, racking, color blocking, and music. Store hygienic, interiors, exteriors, and mannequin display.

    • Maintain a Good PR with the customer and understand their buying behaviors and assuring the best service in terms of Goods and service.

    • Maintain the daily Sales Report and present the same to the Sr. Management.

Assistant Store Manager

Golden Handi ventures
Hyderabad, India
08.2014 - 04.2016
  • Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring.
  • Mentored team on effective upselling and cross-selling techniques, increasing profits.
  • Demonstrated company core values in management and leadership, working with respect, honesty, integrity, inclusion and safety of others.
  • Regularly exceeded sales, budget and other targeted goals, through continued drive and determination.
  • • Supervise, Train Staff, review staff performance and offer constructive feedback. Motivate staff during busy shifts.

    • Collaborate with team leads on setting and achieving team-specific goals.

    • Purchase inventory based on current trends, availability of new products, and customer interest.

    • Listening to customer complaints and assisting them when needed.

    • Maintained hours and budgets required of the company.

    • Compose and prepared weekly employee schedules and train new hires.
  • Built and merchandise store display and stock. Counted and prepared daily sales and bank deposits.
  • Set SMART goals for store team, developing staff abilities and increasing sales performance.
  • Understood what drives overall business success and prioritised and delivered quality results.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.

Education

Cardinal Gracious High School

Masters - International business management

University of East London
United Kingdom
09/2022 -

B.Com - Accounting and Finance

Osmania University
2014

Intermediate - undefined

Omega Junior College
2011

Skills

  • Top Skills
  • New Business Development Customer Service
  • Business Development
  • Training and development
  • Product knowledge
  • Complaint resolution
  • Sales strategies
  • Closing procedures
  • Point of Sale
  • Schedule management

Languages

English
Advanced

Timeline

Team Member

Pepe's Piri Piri
11.2022 - Current

Senior Consultant

Regalix India Pvt Ltd
01.2022 - 09.2022

Machine Learning Data Associate

Amazon development centre India Private Limited
08.2020 - 06.2021

Sales & Marketing Coordinator

Z wave India Pvt Ltd
08.2017 - 08.2020

Retail Management Trainer

Retail Hub solutions
06.2016 - 06.2017

Assistant Store Manager

Golden Handi ventures
08.2014 - 04.2016

Cardinal Gracious High School

Masters - International business management

University of East London
09/2022 -

B.Com - Accounting and Finance

Osmania University

Intermediate - undefined

Omega Junior College

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Varun Gopal.