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Accomplished professional with extensive expertise in staff management, inventory control, and sales forecasting. Demonstrates exceptional skills in customer service excellence, performance evaluation, and effective delegation. Proficient in IT systems implementation and data analysis, with a strong focus on quality control measures and profit maximisation strategies. Adept at stakeholder relations and negotiation expertise, ensuring seamless policy implementation and change management. Committed to strategic planning and HR processes understanding to drive business success.

having over ten years of experience in the hospitality industry, with five years in managerial roles. My background includes managing high-volume restaurants, optimizing operations, and leading teams to deliver exceptional customer service. passionate about creating a positive dining experience and improving efficiency in restaurant operations.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
High-energy restaurant professional with strong money management and food handling abilities. Knowledgeable about drink preparations and skilled at keeping areas clean and well-stocked. Dedicated to maximising customer satisfaction and brand loyalty by delivering knowledgeable and fast service.
Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

In the last few years by helping my father manage the accounts of his building firm, such as reminders to ensure suppliers and contractors are paid by the appropriate deadline, organising customer receipts and creating duplicates. This has taught me that effectively managing money, especially cashflow, is key to the running a successful business organisation. It has also show me that effective accounting is the glue which binds together the other functions of a business, such as marketing, production, and human resources. Studying economics has also enabled me to develop a deeper understanding of the behaviour of firms in different markets as well as the better understand the macroeconomic environment firms operate in and how external events, such as recessions and periods of inflation, can have significant implications for the business operations of firms. During my work experience period at Chowdry K Accountants I completed tasks such as compiling balance sheets, creating invoices and calculating billings. I thoroughly enjoyed the work and it confirmed I was making the right decision. Being a member of my local Army Cadet unit has enabled me to develop and improve many important skills, such as leadership, teamwork, communication, determination to succeed and my ability to quickly develop effective relationships with people from all backgrounds.

Accomplished Assistant Manager with extensive experience in profitable, smooth-running sales operations. Adept in charismatic management techniques, inspiring team leadership and effective budgetary operations. Specialist knowledge of insurance products and regulations. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

MCKENZIE JAMES

Summary

Overview

Work history

Assistant manager

Restaurant supervisor

Education

Bachelor of Arts -

Personal License -

Skills

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Assistant manager

Restaurant supervisor

Bachelor of Arts -

Personal License -

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