Maya Treacher-Morley
Barnsley,England
Summary
Dedicated to offering Exceptional assistance to team Members and clients. Skilled at coordinating appointments and have great organisation skills. I am positive upbeat person who thrives in new experiences and expanding my knowledge, with strong relationship building abilities.
Skilled in managing high-volume phone calls, scheduling appointments, and providing exceptional customer service.
I am a compassionate, patient and reliable individual with a genuine passion for supporting children and young people to achieve their full potential. I am currently studying counselling and a qualified hypnotherapist, which has given me a strong understanding of emotional wellbeing, active listening, empathy and the importance of building positive, trusting relationships. I am committed to creating a safe, supportive and nurturing environment where every child feels valued and understood.
I have experience working in professional environments where communication, teamwork and remaining calm under pressure are essential
Overview
3
3
years of professional experience
Work history
Waitress
yorkshire Sculpture park
West Bretton , West Yorkshire
2025.04 - Current
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Utilised professional communication skills to resolve customer complaints.
- Ordered and stocked beverage supplies every week, maintained availability of popular drinks.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Assisted with inventory management, streamlined restaurant operations.
- Maintained clean and organised dining area for customer comfort.
- Collaborated with kitchen staff to ensure order accuracy.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Provided top-notch service to customers, improved overall dining experience.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Accommodated special event needs, provided customised services for parties.
Receptionist
The Ivy Collection
Leeds, west yorkshire
2024.10 - 2025.02
- Maintained an organised reception area for a professional business environment.
- Handled appointment scheduling to ensure smooth daily operations.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Completed data entry tasks whilst adhering to strict deadlines.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Managed 50-100 phone calls, resulting in effective communication flow within the company.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Student veterinary nurse
Vets4Pets
Barnsley, south Yorkshire
2023.10 - 2024.07
- Organised medical records efficiently, resulted in smooth workflow.
- Assisted in neutering operations successfully with minimal post-operative complications.
- Ensured comfort of animals during treatment procedures.
- Supported the vet during surgical procedures by preparing necessary tools and medications.
- Assisted in 20-30 routine check-ups for improved animal health per day.
- Conducted follow-up calls on discharged patients to monitor recovery progress.
- Performed lab tests, aided in accurate diagnosis.
- Complied with all safety protocols during clinical procedures to minimise risk of harm.
- Worked alongside senior vets to learn hands-on skills.
- Managed appointment bookings efficiently for streamlined clinic operations.
- Maintained cleanliness of work area to ensure a hygienic environment.
- Educated pet owners on proper animal care, prevention of common diseases.
- Prepared operating theatre with necessary equipment.
- Optimised patient outcomes, administering medication dosages according to patient characteristics.
- Maximised patient and owner confidence by providing detailed education on procedures and treatments.
Education
GCSEs -
Princes Risobrough School
Princes Risborough, Buckinghamshire 09/2016 - 05/2021
NVQ Level 3 - Small Animal Hydrotherapy
Small Animal Hydrotherapy
Leeds 01/2022 - 12/2022
NVQ Level 3 - Hypnotherapy
Chrysalis Courses
10/2024 - 09/2025
NVQ Level 5 - Professional Diploma in Psychotherapeutic Counselling Practice
Chrysalis Courses
09/2025 -
Skills
- Resilient under pressure
- Fair conflict resolution
- Safe manual handling
- Exceptional time management
- Problem-solving
- Shift flexibility
Timeline
Waitress
yorkshire Sculpture park
2025.04 - Current
Receptionist
The Ivy Collection
2024.10 - 2025.02
Student veterinary nurse
Vets4Pets
2023.10 - 2024.07
NVQ Level 5 - Professional Diploma in Psychotherapeutic Counselling Practice
Chrysalis Courses
09/2025 -
NVQ Level 3 - Hypnotherapy
Chrysalis Courses
10/2024 - 09/2025
NVQ Level 3 - Small Animal Hydrotherapy
Small Animal Hydrotherapy
01/2022 - 12/2022
GCSEs -
Princes Risobrough School
09/2016 - 05/2021