Summary
Overview
Work History
Education
Skills
Family man who is a keen golfer playing off a 10 handicap, enjoys a large social circle.
Timeline
Generic

Max Williams

Workshop Manager / Master Technician
Buntingford

Summary

Dynamic Workshop Manager and Automotive Master Technician with a proven track record at DJ Garage Services Ltd, enhancing customer satisfaction through quality workmanship and efficient team leadership. Skilled in advanced diagnostics and workshop organisation, I excel in producing a motivated team environment while implementing lean techniques to boost productivity.

Overview

23
23
years of professional experience

Work History

Workshop Manager /Automotive Master Technician

DJ Garage Services Ltd
01.2013 - Current
  • Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
  • Purchased and oversaw inventory of parts, tools and equipment.
  • Managed and led a team of six technicians for optimal productivity ensuring enough work for each daily.
  • Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Advanced diagnostic fault finding and programming
  • Full engine, nut and bolt rebuilds
  • Wiring fault finding
  • Custom wiring looms
  • MOT Tester
  • Maintaining a clean, safe work environment by enforcing strict adherence to safety protocols and guidelines.
  • Office Manager - creating and sending invoices, PAYE and VAT returns, all customer contact, Updating social media and MOT Audit

Mobile Mechanic

Self Employed
01.2010 - 01.2013
  • Developed maintenance plans for clients'' vehicles based on manufacturer recommendations and usage patterns.
  • Maintained comprehensive records of all completed work, facilitating accurate invoicing and recordkeeping.
  • Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
  • Provided exceptional customer service, my business was built on 'word of mouth' referrals from satisfied customers. Addressing enquiries and resolving concerns in a professional manner.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.

Mechanic

Phoenix Garage
01.2009 - 01.2010
  • Performed diagnostic and troubleshooting procedures to find and identify causes of mechanical issues.
  • Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Mechanic

Gates (Ford)
01.2007 - 12.2008
  • Performed diagnostic and troubleshooting procedures to find and identify causes of mechanical issues.
  • Disassembled defective parts to make proper repairs.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Increased tyre lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.

Mechanic

Cross Autos
12.2004 - 02.2006
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tyre rotations, wheel balancing, and filter replacement.
  • Diagnosed complex engine issues to restore vehicle performance, ensuring customer satisfaction.
  • Provide detailed explanations of repairs and maintenance suggestions.
  • Increased vehicle reliability by conducting regular maintenance and thorough inspections.
  • Repaired and replaced worn and damaged components.

Catering/Cleaning/Fitter

Brickendon Golf Club. Minster Cleaner. Cosytop
07.2002 - 02.2004
  • Attending functions at golf club. Bar / Waiting and kitchen duties
  • Cleaning and tidying office and warehouse areas
  • Working on-site in domestic and commercial premises fitting draft proofing around doors and windows

Education

SEG Awards Level 3 Award

MOT Test Centre Management
Harlow, United Kingdom
03-2024

Information Technology

Herts Regional College
Cheshunt
05-2002

GCSE

The John Warner
Hoddesdon, United Kingdom
04.2001 -

Skills

  • Workshop organisation and supervision of staff
  • Job scheduling
  • Competant in all diagnostic, mechanical and servicing tasks
  • Excellent communication and Interpersonal skills
  • Professionalism
  • Motivated, mulitasker and Team Builder

Family man who is a keen golfer playing off a 10 handicap, enjoys a large social circle.

I am a family man, enjoying a large circle of friends. I have recently bought a house and am enjoying doing home improvements and putting my own stamp on it. I am a keen golfer playing of a handicap of 10.

Timeline

Workshop Manager /Automotive Master Technician

DJ Garage Services Ltd
01.2013 - Current

Mobile Mechanic

Self Employed
01.2010 - 01.2013

Mechanic

Phoenix Garage
01.2009 - 01.2010

Mechanic

Gates (Ford)
01.2007 - 12.2008

Mechanic

Cross Autos
12.2004 - 02.2006

Catering/Cleaning/Fitter

Brickendon Golf Club. Minster Cleaner. Cosytop
07.2002 - 02.2004

GCSE

The John Warner
04.2001 -

SEG Awards Level 3 Award

MOT Test Centre Management

Information Technology

Herts Regional College

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Max WilliamsWorkshop Manager / Master Technician