Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Anthony Powell

Kent

Summary

Dedicated professional with expertise in conflict resolution, workshop organisation, and preventive maintenance. Proven ability to enhance customer interaction and supervise workforce effectively. Skilled in first aid and managing safely, staff appraisals, and health and safety enforcement. Committed to fostering a safe and productive work environment while pursuing continuous professional development.

Resourceful Workshop Supervisor focused on team leadership and operational excellence. Excelled in implementing streamlined processes, boosting productivity and workplace safety. Proven ability to foster team cohesion and achieve project deadlines efficiently.

Overview

21
21
years of professional experience
1
1
Certification

Work history

Workshop supervisor

Automatic Machine Services
Kemsing, Kent
02.2022 - 03.2025
  • Conducted routine inspections of tools and equipment, maintaining optimum working condition at all times.
  • Managed workshop layout for optimal use of space and resources.
  • Ensured safety by implementing strict adherence to workshop regulations.
  • Facilitated meetings with team members to discuss progress and address any concerns.
  • Supervised the workshop and installation team members to enhance productivity levels.
  • Delegated tasks, ensuring fair workload distribution among team members.
  • Maintained inventory levels by regularly ordering necessary supplies and materials.
  • Resolved conflicts amongst staff for a harmonious work environment.
  • Provided training, improving overall team performance.
  • Coordinated with other departments to streamline operations across the company.
  • Conducted performance evaluations to identify areas of improvement.
  • Placed orders for parts and spares in line with company authorisation limits to ensure compliance to quarterly budget.
  • Ensured servicing and maintenance was performed to health and safety standards and met budgetary requirements.
  • Improved workplace safety to reduce accidents and near-misses.
  • Observed worker activities to assess safety compliance and identify enforcement gaps.
  • Conducted occasional site visits to key customers to perform safety inspections on installation of equipment.

Senior field service engineer

Automatic Machine Services
Kemsing, Kent
05.2008 - 02.2022
  • Enhanced machine longevity with preventive maintenance tasks.
  • Executed field service tasks to ensure maximum operational efficiency.
  • Streamlined troubleshooting processes, improved system functionality.
  • Demonstrated excellent problem-solving skills to facilitate swift issue resolution.
  • Assured safety compliance whilst performing on-site repairs and installations.
  • Handled escalated customer complaints professionally, achieved amicable resolutions.
  • Conducted regular maintenance checks for optimal equipment performance.
  • Trained junior engineers to improve team productivity.
  • Carried out routine servicing on all types of gaming and supplied equipment.
  • Attended on-site breakdowns to carry out repairs, working to minimise disruption and downtime.
  • Maintained clear and complete records of installation, maintenance or repair actions.

Service supervisor

Gamestec Ltd
Horsforth , Leeds
01.2004 - 05.2008
  • Provided ongoing support and guidance to 16 staff members, enhancing their skills and performance.
  • Assisted customers with enquiries, providing exceptional customer service.
  • Promoted teamwork amongst staff members with regular training sessions.
  • Coordinated with other departments to streamline workflows, enhancing overall productivity.
  • Evaluated employee performance to identify areas of improvement or necessary training needs.
  • Managed schedules for optimal staff utilisation during peak hours.
  • Received and resolved customer complaints escalated by staff.
  • Maintained excellent health and safety standards for continued compliance.
  • Actioned customer feedback to promote continued service improvement.
  • Briefed and motivated staff to deliver daily operational requirements.
  • Kept appropriate stock levels to meet operational needs.
  • Forged working relationships with suppliers and negotiated purchasing conditions.
  • Scheduled shifts based on seasonal demands and staff availability.
  • Tracked expenses and business outgoings to remain within cashflow targets.
  • Deescalated internal conflict and implemented motivational techniques.

Education

GCSEs - Mathematics,English,Physics,Design & Technology,Woodwork.

Catford Boys Secondary School
London

Skills

  • Conflict resolution
  • Workshop organisation
  • Preventive maintenance
  • Customer interaction
  • Workforce supervision
  • First aid training
  • Staff appraisals
  • Health and Safety Enforcement

Languages

English
Native

Certification

IOSH-Managing Safety

CPD-Health & Safety Diploma with distinction

Safe I.S.-Fire Warden Training

Fire Awareness Operations Training

FAA Level 3 Emergency First Aid at Work

Manual Handling Operations Cert.

NVQ Level 3 conflict management

Practical & theory of in service inspection & testing of electrical equipment

Risks & controls working with abrasive wheels

Full car & motorcycle driving license

Experience of driving various types of LGV upto 7.5 tonnes.



Affiliations

I enjoy riding & maintaining my motorcycles.

Attending rock music concerts & theatre shows

Scuba diving

Travelling

Socialising with family & friends




Timeline

Workshop supervisor

Automatic Machine Services
02.2022 - 03.2025

Senior field service engineer

Automatic Machine Services
05.2008 - 02.2022

Service supervisor

Gamestec Ltd
01.2004 - 05.2008

GCSEs - Mathematics,English,Physics,Design & Technology,Woodwork.

Catford Boys Secondary School

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