Max Morgan
Surbiton,KTT
Summary
Results-driven professional with expertise in sales methodologies, business-to-business sales, and account management. Adept at lead generation, upselling strategies, and fostering strong customer relations through exceptional interpersonal communication. Skilled in tracking performance metrics and delivering tailored customer service solutions to drive client satisfaction and revenue growth. A good visual communicator with a proven ability to align sales strategies with organisational goals for sustained success.
Overview
2027
2027
years of professional experience
Work history
Kitchen Designer/Salesman
Current Employer
2024.07 - Current
- Working with a large Kitchen Designer/manufacturer as member of design team. Working out of one of top 5 performing showrooms in company. During my time here have consistently exceeded sales targets which have resulted in being in top 30% of designers in my team. This would equate to top 25% within company. Achieving this by exceeding targets for my KPIs, such as; Sales per hour, number of sales and total sales (£s). Additionally I have maintained a very strong aftersales approach which has resulted in me having a refund % that is 4 times lower than company expectation and 5 times lower than the average. The role also requires an ability to generate business with outbound calls. Through doing this I am able to generate in store or in home appointments for myself and colleagues and have frequently been tasked with generating business for showroom due to my sales background.
- Achievements: Currently hold the highest sales (£s) in a day for my showroom. I have been the highest performer for 3 separate sales promotions YTD 25/26. Was put forward for management training as soon as company policy would allow.
Business Development Manager/Director
- Independent business development firm requires me to drive business growth for selection of clients and partners, arrange appointments and generate new business opportunities and crucially identify right business opportunity for most compatible partner. During my time here I have consistently exceeded my KPIs, leading to successful conversion of client meetings to job opportunities won by arranging face-to-face client meetings. In addition I have significantly augmented my proficiency in telephone sales, as evidenced by my monthly performances. This aspect of my work underscores my ability to engage effectively with prospects and drive results through persuasive communication and strategic relationship-building. Targeted to make over 60 calls per day.
- Achievements: I was promoted to business development director in my short time with company.
Senior Sales Negotiator
- As an Estate agent, I thrived in a fast-paced environment, matching clients with their dream properties and negotiating lucrative deals. Leveraging market insights and an extensive network, I excelled in securing optimal outcomes for buyers and sellers alike. With a keen eye for detail and exceptional communication skills, I navigated complex transactions with ease, ensuring seamless experiences from listing to closing. Passionate about exceeding expectations and delivering unparalleled service.
- Achievements: Finished top in my region for performance April 2023. Won Regional KPI competitions for months of November 2022 (Twice), December 2022, April 2023. Biggest biller in my office throughout 2023.
Development & Testing Recruitment Specialist (360)
360 RECRUITER
- My tenure in recruitment, I honed telesales ability, fostering both confidence and heightened skills in negotiation and persuasive communication. From crafting compelling opening pitches to navigating intricate negotiations, I gained invaluable experience that significantly enhanced my sales acumen. The dynamic nature of the role required seamless transitions between candidate and client management, presenting a challenging yet rewarding opportunity to showcase my versatility. Effectively selling the open role and company, whilst highlighting unique benefits and simultaneously assessing candidates' relevant skills, demanded adept multitasking abilities. This often involved competing against multiple parties, both external and internal, underscoring the competitive environment in which I thrived. Targeted to make 30 calls a day
National Logistics Manager
SOLAR SPARKLE
- In my role overseeing Solar Sparkle’s operations, I strategised nationwide site management to minimise transportation & Labour costs. Each site had a strict, limited and often overlapping timescale for completion. Before signing off any sites I would need to check the totality of sites to ensure standards had been met. I was entrusted with tractors, Norcar, and Sunbrush equipment. All of which required specialist training to ensure myself and team remained safe.
- Achievements: During my tenure here the collective dedication of our team and implementation of efficient structures under my guidance in combination with strategic planning and streamlined processes, led to the highest site completion rate in the company's history. This milestone not only demonstrated our commitment to excellence but also paved the way for future accelerated growth and success.
Sales Executive
AUDI
- During my tenure at Audi in a sales role, each sales executive was entrusted with leadership responsibilities, overseeing tasks such as coordinating vehicle valeting for both new and used cars, managing aesthetic repairs on pre-owned vehicles, and efficiently managing timelines for new car deliveries. This multifaceted role instilled in me a sense of confidence and leadership akin to that of a manager. Although not bestowed with official title, I embraced the responsibility of ensuring smooth operations within my domain. Building and nurturing strong relationships with customers was paramount to sustaining a thriving sales portfolio. Beyond transactional interactions, I adeptly managed inventory and fostered ongoing connections with my clientele, patiently awaiting the opportune moment to match them with the perfect vehicle.
- Achievements: Salesmen of the Month.
Education
GCSE's -
Glebelands School
CranleighSkills
- Knowledge of sales methodologies
- Sales Negotiation
- Performance metrics tracking
- Business-To-Business sales
- Customer Service
- Customer relations
- Interpersonal communication
- Upselling expertise
- Account management
- Lead generation
- Good visual communicator
- Resilience under fatigue
- Stress resilience
- Sales driving
References
References available on request.
Affiliations
- Sports
- Media
- Socialising and meeting new people
Timeline
Kitchen Designer/Salesman
Current Employer
2024.07 - Current
Business Development Manager/Director
Senior Sales Negotiator
Development & Testing Recruitment Specialist (360)
360 RECRUITER
National Logistics Manager
SOLAR SPARKLE
Sales Executive
AUDI
GCSE's -
Glebelands School