Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
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Max Koeppel

Swansea

Summary

Detail-oriented compliance professional with strong experience supporting regulatory, audit, and quality assurance processes. Skilled in reviewing documentation, identifying risks, resolving discrepancies, and ensuring adherence to internal policies and external standards. Known for maintaining high levels of accuracy, managing evidence trails, and supporting cross-functional teams in fast-paced, deadline-driven environments. Experienced in the Microsoft Office suite, managing technical monitoring requirements, and Ofgem regulations. Proven ability to communicate clearly, work proactively, and consistently support strong operational and regulatory performance.

Overview

2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

ECO Submissions Compliance

LD ECO Ltd
Llanelli, Carmarthenshire
01.2025 - Current
  • Analysed paperwork, photos, and eligibility criteria against three different funder requirements for submission
  • Communicated with funder auditors to ensure smooth and compliant submissions, including discussing Ofgem guidance and contesting fails
  • Expanded knowledge of Ofgem guidelines in order to prepare teams for changes in guidance, with focus on technical monitoring and requirements for internal wall insulation
  • Achieved a company-wide first-time pass rate of 95% or above for three different funders

ECO Submissions Administrator

LD ECO Ltd
Llanelli, Carmarthenshire
07.2024 - 01.2025
  • Analysed ECO project paperwork and submission photos for accuracy and processing in a timely manner
  • Compiled essential data on various projects into spreadsheets, enhancing overall understanding of business performance
  • Mastered the process of eligibility criteria, including processing submissions for customers qualifying through valid benefits, illness, income, and dwelling EPC ratings
  • Achieved a personal utility first-time pass rate of 96% over the course of three months

Server

ASK Italian
Swansea, City and County of Swansea
12.2023 - 07.2024
  • Handled cash transactions, guaranteeing accurate bill payments
  • Delivered impeccable service for enhanced dining experiences
  • Handled all table settings and cleared up post-meal to keep the area tidy
  • Managed high-volume orders to ensure timely delivery of meals

Education

Master of Arts - History

Swansea University
Swansea
09.2022 - 12.2023

Bachelor of Arts - History

University of South Carolina
Columbia, South Carolina
09.2017 - 06.2022

Skills

  • Compliance within the construction and energy industry
  • Eager to learn and willing to adapt
  • Teamwork-orientated and calm under pressure
  • Extensive knowledge of the Microsoft Office suite
  • Knowledge of Ofgem requirements and a passion for Net Zero
  • Ability to assess compliance vulnerabilities and risk

Certification

Level 3 Domestic Energy Assessor (DEA), City & Guilds, October 2025

References

References available upon request.

Timeline

ECO Submissions Compliance

LD ECO Ltd
01.2025 - Current

ECO Submissions Administrator

LD ECO Ltd
07.2024 - 01.2025

Server

ASK Italian
12.2023 - 07.2024

Master of Arts - History

Swansea University
09.2022 - 12.2023

Bachelor of Arts - History

University of South Carolina
09.2017 - 06.2022
Max Koeppel